info: Please wait for a Samsung Agent to respond.
info: You are now chatting with 'Alice '
Alice : Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Hi
Visitor: I have samsung captivate from at&t
Visitor: two questions.
Visitor: when am i getting mediahub activated
Visitor: when am i getting froyo
Visitor: thanks for your answers
Alice : Thank you for the information.
Alice : Please allow me to explain this for you one at a time.
Alice : Unfortunately, Samsung continues to listen to customer feedback on Samsung Media Hub update expectations on launched Galaxy S devices.
Visitor: sure
Alice : We are currently testing software updates, which will optimize Samsung Media Hub update. We expect to be able to make the updates available soon and will communicate more information and download instructions in the next few weeks.
Alice : There is no specific ETA mentioned for the release of the software at this moment, once the release is official you can find it on Samsung website.
Alice : With regard to the Android Froyo 2.2, Samsung Customer Care has no knowledge of when/if a release will be made available prior to official release.
Alice : I apologize for the inconvenience.
Visitor: hahahhhaa..
Visitor: thanks
Alice : You're welcome. Is there anything else I can assist you with?
Visitor: samsung rocks
Visitor: have a nice day
Visitor: bye
info: You are now chatting with 'Alice '
Alice : Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Hi
Visitor: I have samsung captivate from at&t
Visitor: two questions.
Visitor: when am i getting mediahub activated
Visitor: when am i getting froyo
Visitor: thanks for your answers
Alice : Thank you for the information.
Alice : Please allow me to explain this for you one at a time.
Alice : Unfortunately, Samsung continues to listen to customer feedback on Samsung Media Hub update expectations on launched Galaxy S devices.
Visitor: sure
Alice : We are currently testing software updates, which will optimize Samsung Media Hub update. We expect to be able to make the updates available soon and will communicate more information and download instructions in the next few weeks.
Alice : There is no specific ETA mentioned for the release of the software at this moment, once the release is official you can find it on Samsung website.
Alice : With regard to the Android Froyo 2.2, Samsung Customer Care has no knowledge of when/if a release will be made available prior to official release.
Alice : I apologize for the inconvenience.
Visitor: hahahhhaa..
Visitor: thanks
Alice : You're welcome. Is there anything else I can assist you with?
Visitor: samsung rocks
Visitor: have a nice day
Visitor: bye