Hi, I am hoping you can help but my hubbys HTC Hero wont get past the hero screen at the start.
He thinks this morning while he was half alseep turning off the alarms that he said yes to an update, the phone then turned off (he thinks due to battery power)
since then it wont turn on - i did some google research and got into the boot menu type thing which gives me the following:
HERO CVT SHIP S-ON
HBOOT- 1.76.0007 (HERO10000)
MICROP-010f
TOUCH PANEL-SYN0104
RADIO-6.35.15.11
Aug 4 2009, 19:43:30
FASTBOOT
<VOL DOWN> HBoot Mode
<MENU> Reset Device
- going to HBoot leads to the following error messages:
SD checking...
Loading...[HERODIAG.zip]
No Image!
Loading...[HERODIA3.nbh]
No Image!
Loading...[HERODIA2.nbh]
No Image!
Loading...[HERODIAG.nbh]
No Image!
Loading...[HEROIMG.zip]
No Image!
Loading...[HEROIMG.nbh]
No Image!
going to the SIMLOCK option gives this message:
FAT32 Init OK
Open File Fail
Reboot device?
<Menu> Reset Device
using reset on ANY option just makes the phone go to the hero screen on start up again with one vibrate and then nothing the word HERO is just stuck there.
Any help would be AMAZING thank you
Sharon
He thinks this morning while he was half alseep turning off the alarms that he said yes to an update, the phone then turned off (he thinks due to battery power)
since then it wont turn on - i did some google research and got into the boot menu type thing which gives me the following:
HERO CVT SHIP S-ON
HBOOT- 1.76.0007 (HERO10000)
MICROP-010f
TOUCH PANEL-SYN0104
RADIO-6.35.15.11
Aug 4 2009, 19:43:30
FASTBOOT
<VOL DOWN> HBoot Mode
<MENU> Reset Device
- going to HBoot leads to the following error messages:
SD checking...
Loading...[HERODIAG.zip]
No Image!
Loading...[HERODIA3.nbh]
No Image!
Loading...[HERODIA2.nbh]
No Image!
Loading...[HERODIAG.nbh]
No Image!
Loading...[HEROIMG.zip]
No Image!
Loading...[HEROIMG.nbh]
No Image!
going to the SIMLOCK option gives this message:
FAT32 Init OK
Open File Fail
Reboot device?
<Menu> Reset Device
using reset on ANY option just makes the phone go to the hero screen on start up again with one vibrate and then nothing the word HERO is just stuck there.
Any help would be AMAZING thank you
Sharon