I froze the service using Titanium Backup Pro, I have considerably more juice and seems to stabilize it a bit. It still has some quirks. The weird thing is that the update was unsupported on the RAZR yet they force you to install this service. I used to work Verizon's tech support from 2006-2010. You get everything through scripts basically. We were there mainly to confuse people out of tech support assistance. They will tell you anything and everything to not change your device. People with rooting and charging issues, I seriously doubt this update rendered your device useless. Rooting is constantly screwed up by even sometimes experienced developers/enthusiasts. Yes, I have done it as well but just reflashed.