Hi ToNrDrOiD,
We could claim we backup everything on Hero, but then we would be just marketing...
We claim the individual information we actually restore, as you hopefully can see from our list above, or if you check our permissions we need a whole lot more than other systems, especially in the 'write permissions' category.
We also try to put a product out that is tested,..
But I think you will find we cover now approximately double other systems data (even without multimedia categories).
We have also solved issues (as part of that testing) of restoring contacts so they don't show as Google, and issues with screwing up HTC scenes that others have had hits on.
I don't think you can call it catchup, perhaps our first release was on a par, but then we did music providers even then (playlists for some on this forum are important), and we were new, it was a beta after all. Even then our backups were and still are faster than others, (some user posts claiming we did equivalent backups in minutes, and others an hour)
As pointed out, we could simply put out all sorts of 'features', but they have to be safe, and that costs money, not 10,000 sales at $5 (we would like to claim then they are secure). I guess for us, it's about getting the best reliable bang for your buck to the users that are paying for support.
We feel we have to get be very careful to get the basics of a backup (the content), and the harder parts (migration, ROM, handsets, manufacturers) covered first. So we are fanatical about support, and work hard to cover hopefully 2-3 times the content of other systems in our restores.
As far as usage stats, time eventually shows up marketing comments, or find out people who post as users... we were a little annoyed when Roger bought, cancelled and posted numerous times on our marketplace as Sally, and Dan and other pseudo names on our product marketplace, and we even went as far as getting our friendly users to post responses... to hide these. (It wasn't something, frankly we were used to...), and we stopped this quickly, and allowed theri posts to continue.
We have been the Market leaders in Windows Mobile for 8 years, 17 million licenses, and built Ghost (Aquired by Symantec, and rebadged as their Symantec Ghost) prior. We know backup, although the market has changed over the years.
It's an exciting time, with many many devices, manufacturers, and various OS releases in quick succession. For us currently our focus is to cover the content on these devices, working with OEMs who bundle our products HP, HTC, LG, Sharp, Palm etc to hopefully safe guard your ability to restore. Long gone are the days of supporting one G1 device, partially... and using the tech community to test,
Yes a comparison would be good, as long as it's granular and not just marketing
It is great Rogcontact, aka Orcking has owned up as the developer of Mybackup, a pity we had to expose him first on other posts, last week.
Pure marketing claims, posing as user posts, all over the web, isn't exactly integrity.
We will continue to be content leaders, extending abilities also like Migration
Sprite Mobile - Transfer Windows Mobile, Blackberry and Symbian data to Android
So again, you can get your content back from another OS
The Google marketplace still seems to be young, and as pointed out by other developers like larva labs not a 'business' sustaining revenue source. So we will continue to fund Android development, and support from other revenue streams... this does however put us in the unique position we don't need to constantly try to boost our ratings by any means possible for income, and we can concentrate on development for what we see as a great immerging iPhone platform contender, with Android.
Good call on the comparison chart,
Julian