A lot of people patiently waited for HTC/Sprints MR update for the HTC Hero in hopes that it would fix the 100% awake time issue. So far it seems the issue has been fixed for a majority of users; however some people are still experiencing issues.
I personally have a feeling that there must be some common connection for those having problems. Maybe a particular app or setting. So with out further ado lets figure the issue out!
By using a set format it should be easier for people to quickly scan the information and see any connections. Please use this format:
100% issue?
Yes or No
Using stock message app?
Yes or
No [Please list which app you are using for messaging]
Using task killers and/or managers?
Yes [Please list which app you are using for this task]
or
No
Have you hard reset yet in attempt to fix the problem?
Yes or No
Are you using any app (stock, 3rd party, and email) to pull information from the web at any set interval?
Yes [What is the app and what is the interval it polls]
or
No
Please list all the apps that are currently installed on the phone. Please use the forums list feature to make it easier to read.
I personally have a feeling that there must be some common connection for those having problems. Maybe a particular app or setting. So with out further ado lets figure the issue out!
By using a set format it should be easier for people to quickly scan the information and see any connections. Please use this format:
100% issue?
Yes or No
Using stock message app?
Yes or
No [Please list which app you are using for messaging]
Using task killers and/or managers?
Yes [Please list which app you are using for this task]
or
No
Have you hard reset yet in attempt to fix the problem?
Yes or No
Are you using any app (stock, 3rd party, and email) to pull information from the web at any set interval?
Yes [What is the app and what is the interval it polls]
or
No
Please list all the apps that are currently installed on the phone. Please use the forums list feature to make it easier to read.
- App
- App
- App
- .....