3uk recommend a software roll back!!


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  1. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    Hi all

    I have had issues from day one with a poor signal and have posted about it in previous posts.

    I was called back from 3 customer services last night and after a lengthy chat about where it was happening etc, he recommended rolling back my software to 1.22.771.1. I am on the latest 2.10.45.2. I told him that I did not want to do this. I am going to Leeds at the weekend and told him I would check the signal strength during the journey and in leeds as it could be a local issue.

    My phone is unbranded from CPW so cant understand why he mentioned maybe sending me a different phone or money off my tariff if the issue could not be resolved? This is not an option as I chose phone over network. I didnt go with 3 for any other reason.

    I guess I am asking for advice rather than just ranting :(
     

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  2. SUroot

    SUroot Well-Known Member Developer

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    A question for someone else to answer; can non rooted users flash radio updates if signed? If so this may help
     
  3. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    would be great to sack em off and go with someone else. Once your tied in though....
     
  4. JsT

    JsT Well-Known Member

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    Very odd they suggest that, especially as 3 release Froyo to branded phones any day now....

    Shouldn't have any signal issues in Leeds City Centre though.
     
  5. SUroot

    SUroot Well-Known Member Developer

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    Are you yet another one of us from Leeds?
     
  6. JsT

    JsT Well-Known Member

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    Yep!
     
  7. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    You guys in Leeds? any bar recomendations?

    Well if I do have signal issues, it is definately a handset issue
     
  8. ktradx

    ktradx Active Member

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    Three have always been crap with their signal. I went to scotland and there was no signal at all.
     
  9. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    How do you stand with getting out of your contract if it is that crap?
     
  10. EddyOS

    EddyOS Well-Known Member

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    If you're on an unbranded Desire why on earth do you wanna go on the 3 ROM? chances are the radio will be the same as the ROM you're already on...
     
  11. SUroot

    SUroot Well-Known Member Developer

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    Actually, I did hear someone on a bus in Leeds on the phone to 3 asking if they can get out of their contract due to bad signal. Unfortunately I didn't hear how it played out.

    Probably shouldn't have posted it really.

    What sort of bars?
     
  12. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    I don't. They suggested it. No chance.
     
  13. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    The 3 guy did say to me that they didn't want to loose my custom so who knows?

    the type you drink beer in :)
     
  14. SUroot

    SUroot Well-Known Member Developer

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    North Bar on North Street (also called High Briggate or something).. It has loads of European beers there. Some nice stuff. Its small, but vibrant. Won loads of awards.
     
  15. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    Nice one. A mate of mine mentioned north bar too
     
  16. stevethemook

    stevethemook Member

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    Did they explain why you should roll back the software. I would think its just an excuse.

    Also Im not too sure its that easy to go back to an old version of software and cant see why it would make blind bit of difference.

    3UK have had a bit of a habit of not ringing me back and fobbing me off on the phone.

    I would check up on the 3UK coverage for where you are and if its good then ring up CPW and get another phone or change networks citing this add..Coverage Guarantee - Carphone Warehouse Help

    Steve
     
  17. JsT

    JsT Well-Known Member

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    Mojo is good too. I work literally round the corner from North Bar, if you don't get a signal outside there you are in trouble.
     
  18. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    They said that the radio is guaranteed. I won't be doing it
     
  19. SUroot

    SUroot Well-Known Member Developer

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    MoJo,.great when it is empty - awful when its full ;)

    I like the reform though, couple of doors down.
     
  20. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    Looks like I have left it too long. It says within 14 days :(
     
  21. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    full signal in queens hotel :)
     
  22. JsT

    JsT Well-Known Member

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    So it should be. The whole of city centre has excellent coverage, except the basement in my offices....
     
  23. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    A few shops were bit poor but on the whole... I have an app that checks signal strength with a max of 29. 25 here, about 5 at home
     
  24. SUroot

    SUroot Well-Known Member Developer

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    What app is that?
     
  25. jaybo1973

    jaybo1973 Well-Known Member This Topic's Starter

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    A bit of a geek one :) Tricorder. It does a host of mad stuff. North bar is tops. Just had a couple in there. Beer I had never heard of
     

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