At the advice of Lekky, I am now posting a thread in this forum to resolve an HTC Hero's shortcomings and turn it into a workable phone. It should be noted that any solutions offered to these problems should NOT involve downloading 3rd party applications of any kind as this might be contributing to the problem (re advice in Android Lounge, A Rant on the General Inadequacies of an Android Phone thread). In no particular order and probably by no means a concise list as more may come to light later - Phone drops occasional incoming calls straight into voicemail Phone occasionally will not dial out Phone occasionally drops incoming sms messages Phone occasionally does not send sms messages Voicemail notification not received (All of the above can sometimes be resolved by rebooting the phone which is not very useful if an urgent call needs to be made either way) Home WiFi hub not recognised Bluetooth will not send images Browser will only load up a fraction of some web pages Custom downloaded MESSAGE tone cannot be set Virtually impossible to use the trackball to select objects in the webbrowser as the cursor jumps to a different object on selection No option to close default apps thereby draining battery (therefore) Abysmal battery life (one day maximum with phone use only) I think there's enough there to be going on with for now, but more may follow later as and when encountered. Any help much appreciated thank you, but NO suggestion of 3rd party apps as this has been suggested as a possible source of the above faults. (Edit) We are talking a HTC Hero (T-Mobile G2 Touch) which has perfect signal reception in Nottingham, UK. This is verified by my old Nokia smartphone, also on TMobile, which never drops calls or messages, and was at one time slated for having an awful battery life, only lasting for three days on one full charge.