Activating my EVO


Last Updated:

  1. musikat

    musikat Well-Known Member This Topic's Starter

    Joined:
    May 17, 2010
    Messages:
    145
    Likes Received:
    3
    I am literally sitting and waiting for My EVO to arrive via UPS any minute (hour?) now. Yesterday I was in the Sprint store looking at accessories and I mentioned I was getting it through the mail. The employee told my not to turn it on, but to bring it to the store to be activated. Is that right?

    I am moving my number from my Moment to the EVO. Can I just call support, or do I need to even do that?
     

    Advertisement
  2. rckymtn

    rckymtn Well-Known Member

    Joined:
    May 13, 2010
    Messages:
    138
    Likes Received:
    10
    It would'nt hurt to go to Sprint, Sprint will move all your contact over as well they have a niffy little machine that transfer all that. I bought mine at BB and after that went to Sprint just for the contact transfer.
     
  3. reneeb

    reneeb Well-Known Member

    Joined:
    May 10, 2010
    Messages:
    48
    Likes Received:
    8
    Really? My BB had one of those machines to do the contact transfer.
     
  4. edlex

    edlex Well-Known Member

    Joined:
    May 17, 2010
    Messages:
    796
    Likes Received:
    142
    Well he was right about not turning it on but you don't have to take it to the store. Just go to your sprint account online and go to activate. Follow the instructions. All the info you need should be on the box. If you have any problems just call sprint and they will walk you through it.
     
  5. blake247

    blake247 Well-Known Member

    Joined:
    May 4, 2010
    Messages:
    134
    Likes Received:
    69
    I wonder if he would get a commission off your activation?

    If you're an existing customer who is replacing a phone, I'd just do it online:

    Sprint - Activate Phone Landing
     
  6. vkdroid

    vkdroid Well-Known Member

    Joined:
    May 18, 2010
    Messages:
    163
    Likes Received:
    16
    Compromise: Do it via the Sprint Activate site or Sprint chat. That's how I did it :) Was instant.

    I just did my contacts and all that through Google Sync/Contacts. This might get you to playing with your EVO faster
     
  7. rckymtn

    rckymtn Well-Known Member

    Joined:
    May 13, 2010
    Messages:
    138
    Likes Received:
    10
    Well BB won't do it on the June 4 date due to the computer issue, there where 6 people behind me waiting to get service.
     
  8. Kiesow

    Kiesow Member

    Joined:
    Jun 6, 2010
    Messages:
    16
    Likes Received:
    0
    Why aren't you supposed to turn it on?
     
  9. tracerit

    tracerit Well-Known Member

    Joined:
    May 7, 2010
    Messages:
    638
    Likes Received:
    42
    curious about this too...
     
  10. edlex

    edlex Well-Known Member

    Joined:
    May 17, 2010
    Messages:
    796
    Likes Received:
    142
    It's like a security thing. If sprint gets the phones signal without activation it immediately locks the phone until you call them to unlock it and activate.
     
  11. sfasu77

    sfasu77 Member

    Joined:
    Jun 7, 2010
    Messages:
    10
    Likes Received:
    0
    You can activate the phone online, it's very convenient. Did that for my pre last year.
     
  12. Kiesow

    Kiesow Member

    Joined:
    Jun 6, 2010
    Messages:
    16
    Likes Received:
    0
    Is this new with the Evo? I've activated all of my other phones like this.:confused:
     
  13. tracerit

    tracerit Well-Known Member

    Joined:
    May 7, 2010
    Messages:
    638
    Likes Received:
    42
    wouldn't there be a big sticker that says don't turn the phone on then?
     
  14. jkinnison90

    jkinnison90 Member

    Joined:
    May 11, 2010
    Messages:
    18
    Likes Received:
    1
    i have a question about activating. i got mine through wirefly, and it says not to call sprint or anything to have it activated? why is that? i want to just go to the online site and activate it. i really don't wanna sit here and wait possibly a day for it to get activated by them or whatever. they say it can take up to a day, how lame is that?
     
  15. edlex

    edlex Well-Known Member

    Joined:
    May 17, 2010
    Messages:
    796
    Likes Received:
    142
    In the shipping email they specifically state not to turn it on before you activate it online.
     
  16. NeoEVO

    NeoEVO Well-Known Member

    Joined:
    Jun 6, 2010
    Messages:
    239
    Likes Received:
    58
    Gotta tell you - that Sprint site has been sloooow. When I logged onto my Sprint account, on-line activation was not possible for me (probably because data plan changes were necessary). So I did a telephone activation which was quick and easy (while going through the phone menus - I heard a message that the EVO was no longer shipping due to availability). The rep told me to turn the phone completely off while he pushed some buttons, then turn it on and the phone ran an auto update. That was EASY.
     
  17. darweth

    darweth Well-Known Member

    Joined:
    Jun 13, 2009
    Messages:
    66
    Likes Received:
    1
    Hrm... I am receiving a phone from Wirefly later today, though I am having my number ported from T-Mobile to Sprint so my process might be a little different. The website claims step-by-step activation instructions come with the phone when you're getting new service or renewing... is that a lie? Do you have any instructrions except not to call Sprint?

    Wirefly told me porting/activation would happen automatically upon receiving the phone... gaaaah.


    On a side not--- can you use your EVO over Wifi before activation completes?
     
  18. jkinnison90

    jkinnison90 Member

    Joined:
    May 11, 2010
    Messages:
    18
    Likes Received:
    1
    It came with instructions, but it pretty much says just to turn the phone on and it will activate itself, it tries to however, but just keeps looping, and then trying it manual it just fails.

    Yeah, you can use WiFi, but I don't have WiFi where I am. You can use the whole phone, except for not having a cellular connection.

    The two people I've chatted with said the device will automatically activate sometime within 24 hours. ..Ugh.
     
    darweth likes this.
  19. darweth

    darweth Well-Known Member

    Joined:
    Jun 13, 2009
    Messages:
    66
    Likes Received:
    1
    Thanks for letting me know about the Wifi bit.

    Looks like we're both in for a fun time concerning activation and stuff! Eeek
     

Share This Page

Loading...