Hi all, hope you can help!
Whenever I lose signal, and regain it, my One refuses to connect to the internet, stating that it's unavailable. The only way to make it work is to either remove the sim card and replace it, or turn my phone off and on.
I went into Vodafone and asked them, and they said that it means my phone isnt recognising my sim card each time; so I need to do an update via HTC software on my computer.
The only software I have for it is the Sync Manager, and I can't find on that where it would allow for an update to take place.
So can anyone help? I don't want to have to send it away to get fixed; when it seems like a silly reason to do so!
Thanks in advance,
Jenny/Disconfigured.
Look in your settings, About, for any update options on your phone.
Failing that, it sounds like it's their network and they want to put it off on you.
That sort of failure to reconnect with a data link can happen to any of us - it hit me for a solid week while they were screwing around with towers near me.
You get a fringe signal that nets you voice but it deadlocks or goes into an endless loop when it's supposed to complete the sign in.
Try just toggling airplane mode off, wait a few seconds, then back on.
Much less hassle that tinkering with your sim and it does the same thing as cycling power as far as your phone and their network is concerned - it re-initiates the negotiation to get on the network.
And, it's far less hassle.
You've likely got a widget in your phone for that (check your status bar pull down), or you can install an app for it.
Check out "3G Connection Fix Free" for one you toggle -
https://play.google.com/store/apps/details?id=com.lrm4android.tgcfFree
You'll also find various "3G booster" apps in the Play Store claiming to fix this problem - again, they're simply toggling your radios off, then on.
Hope this helps.