Can't update PRL or Profile on Epic 4gSupport


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  1. SntaCruz83

    SntaCruz83 Well-Known Member This Topic's Starter

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    I was in an area with some not so great reception this evening and at one point my text messages wouldn't send. I decided to update my profile and prl just to see what it could do for me and the updates failed. Oddly enough, I could still access 3g data, just no text. I could make phone calls, just no outgoing texts (can't confirm incoming). Anyway, on my way home, I sent myself a text and it worked fine, but I still couldn't connect to update my prl or profile which I've never had a problem with before. I got home and did a quick search and found this thread: Samsung Moment - Can't update Firmware, Profile, or PRL

    I'd follow up with a call to Sprint to see if this might hopefully be the case, but they aren't available right now. Anyone else having trouble updating their prl or profiles tonight?
     

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  2. Kelmar

    Kelmar Done by choice VIP Member

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    Read something about their being an outage but I didn't read enough to know if it was just sms or what as someone said it was now fixed.
     
  3. IAmSixNine

    IAmSixNine Well-Known Member

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    System problem last night. Same thing happened to me. seems to be working now though.
     

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