Cant view picture files on PCSupport

Last Updated:

  1. Buggy24

    Buggy24 New Member

    When I plug my Galaxy Note 2 to my pc so I can transfer picture, or video files. I cannot see what they are without clicking on them. Any ideas? Well.....I guess I cant post a pic, because Im a new user. So hopefully someone gets the idea of what I am saying.


  2. Curtoid

    Curtoid Member

    The same thing happens to me in Windows XP. I've installed the USB Drivers from Samsung and it still doesn't work. Tried changing modes from MTP to PTP and it doesn't make a difference. It's not the cable because I can boot into Ubuntu and transfer everthing just fine. Anything we are missing?
  3. lcneed

    lcneed Well-Known Member

    Do you mean you can see the icon but not the pic thumbnail? If so do you have Windows 7? On File Explorer, under Organize, under Folder and search option, under View, is always show icon, never thumbnail checked? If so, uncheck it.
  4. sillyrabbitt123

    sillyrabbitt123 Well-Known Member

    i have the same problem on vista 64 bit and it doesnt work. i went into folder options it was already unchecked. i cant figure out how to fix it as well. i could have sworn it worked at one point.
  5. sillyrabbitt123

    sillyrabbitt123 Well-Known Member

    Does everybody else have this same problem? Samsung says its beacuse of jelly bean. can anyone else confirm on vista they can see thumbnails while browsing the phone on the pc?

  6. lcneed

    lcneed Well-Known Member

  7. sillyrabbitt123

    sillyrabbitt123 Well-Known Member

    thanks for the link. read through it and cannot believe there isnt a solution :(
  8. Fr0stTr0n

    Fr0stTr0n Well-Known Member

    I've had the same problem on my Note and now my new Note 2, this really sucks and is frustrating to see files and knowing what I need to back up, I run Win 7 also

    My freaking Droid X let me view picture files, so why the hell is the Note series being sucky?
  9. Fr0stTr0n

    Fr0stTr0n Well-Known Member

    Same problem with Ice Cream sandwich on my Note 1 too
  10. sillyrabbitt123

    sillyrabbitt123 Well-Known Member

    is it a bug? or did they leave the ability out on purpose. i did try kies air and its ok. it works.
  11. muser

    muser New Member

    Can anyone provide a definite answer for us?

  12. Fr0stTr0n

    Fr0stTr0n Well-Known Member

  13. lcneed

    lcneed Well-Known Member

    It is starting to bug me as I have more and more pics on the phone. So now I just copy everything to the PC and select the do not overwrite always option. It should be okay because the file name has date and time stamps on it, so they will never be the same.. unless there is a time wrap. :p
  14. Fr0stTr0n

    Fr0stTr0n Well-Known Member

    Yeah, thats what i've begrudgingly have started to do as well.
  15. Bodestone

    Bodestone Well-Known Member

    The old way you would need to put the phone into USB Storage mode to view it like a thumb drive. This would prevent the phone having exclusive access to those areas.

    This way the the phone still retains full functionality while plugged in at the expense of some explorer functionality

    I don't know move is a general Android one or just Samsung specific but it allows full file navigation and only interrupts phone functionality on a file or folder basis.
    Kies gives you full thumbnail view but it's still bulky though a lot less quirky and crash prone than it used to be. It even now starts up in under 2 minutes.

    And yes, If I have a bunch of photos I want to assess on the PC I copy them over to a temp folder first. That or use Airdroid or Kies Air.
  16. Fr0stTr0n

    Fr0stTr0n Well-Known Member

    I can't stand Kies interface honestly
  17. Bodestone

    Bodestone Well-Known Member

    It's not the worst I have seen but my experience is limited as far as installable windows interfaces for phones go. It has improved in leaps and bounds in the last few months for speed, resource hoggage and usability (and that with minor interface changes, the speed helps). The recent addition that just screams professionalism and a company big enough to afford some measly rights to me is that for full video experience you need to install.... MyFreeCodecPack 1.0 Beta
  18. tarquin

    tarquin Member

    OK. Its now July. Is there a way to get this to work? Funny thing, Kies shows thumbnail images of any photo sent via VIBER. But camera pics only show as a grey generic image.

Share This Page