Change Ring To Voicemail settingSupport

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  1. BeachGuy

    BeachGuy Active Member

    Hi all. I have an Optimus V on a beyondtalk plan with VirginMobile. I also have a google voice number that rings to my home phone as well as 2 different cell #s including this one. For some reason the voicemail on my cell phone is picking up the call, I'm guessing due to the fact it is picking up the voicemail before the google voicemail option picks up, sensing the call being answered. I'd like to change the number of rings before my cell phone forwards to voicemail, which I think would solve the google voice # problem. I've searched the forums as well as the internet and saw options where you can dial *94x and then send, where x is the number of rings. However I get a message: "The feature code you entered is not valid." Another option was dialing **61*+1xxxyyyzzzz*11*30#, that did not work either. Anyone know the answer? I was hoping it was as easy as a menu setting in android, but doesn't appear to be that simple. Thanks in advance for any help!

  2. agentc13

    agentc13 Daleks Über Alles VIP Member

    I don't believe Virgin will allow you to forward voice mail to Google Voice (or anything else). I might be wrong there, but I believe I have heard that.

    Also I am going to move your post to the Optimus V forums as they may have some device specific tips for you there.
  3. BeachGuy

    BeachGuy Active Member

    Thanks agentc13, but I think you misunderstood my question. I don't want to change the forwarding of my virginmobile phone number to google voice. I just want to increase the number of rings to voicemail to prevent my other google voice phone number from going to the virginmobile voicemail. From what I read this is a carrier setting, not phone. But if I'm wrong, I'd be happy to take any advise from Optimus V users. :)
  4. MacFett

    MacFett Well-Known Member

    From what I have read you have to call VMU to have any changes made to your voicemail. I've tried 4 different times to have mine disabled and each time been told they can not/will not do that. Other members have reported success in having theirs disabled.

    No idea if you'd be able to get them to increase the number of rings though.

    This probably should be in the VMU forum where it originally was since it is a VMU question and nothing specifically Optimus V.

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