Support Code: 96 General Failure

Discussion in 'Android Devices' started by Helgaiden, Oct 27, 2010.

  1. Helgaiden

    Helgaiden Well-Known Member
    16

    Oct 27, 2010
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    16
    My girlfriend's Moment has started having issues sending text messags.Sometimes when she attempts to send a msg it gives a Code: 96 error and doesnt send so she retries multiple times and then sometimes it eventually sends through those multiple times and the person receiving get the txt like 5 times. What is this error and how do i fix it? Its using the stock messaging app.
     

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  2. IOWA

    IOWA Mr. Logic Pants
    VIP Member
    323

    Dec 2, 2009
    8,852
    2,367
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    Network Admin
    Chicago
    Her service needs to be reprovisioned.

    Update your profile & PRL.

    If those don't work, call Sprint.
     
  3. momentoid

    momentoid Well-Known Member
    53

    Nov 11, 2009
    367
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    53
    US of A
    Suggest switch to Handcent SMS. Have not used stock Messaging app.

    NOTE: After installing Handcent SMS, don't forget to disable Notification in Messaging app to avoid duplicate Notifications.
     
  4. Helgaiden

    Helgaiden Well-Known Member
    16

    Oct 27, 2010
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    Ive made that suggestion but it is a workaround at best.
     

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