I'm at a loss...I love my note 2 and am eagerly awaiting the release of the note 4 but for the life of me, I cannot get this phone to stay connected to a PC or a Mac if my life depended on it. How on earth do people back this phone up to their computers? I'm not at all comfortable with counting on google to get it right nor do I want EVERYTHING backed up on G+. I have the latest software update for the OS, I know about pulling the main menu down and how to switch back and forth from a media to camera connection whenever it decides to go from "Charging USB" to some other option, and right now I'm stuck in charging USB mode...then to add insult to injury, should I be so blessed as explorer to recognize the phone as an external media device, once I copy and paste from the phone to the pc, due to the massive amount of storage and time to calculate it, the phone always shuts down before everything can successfully be copied over to the PC. I have both a PC and a Mac, so I'm open to whatever works on either platform, but this fight with this phone over the past 2 years is gonna kill me!!! This is RIDICULOUS that the software isn't made better and the Airdroid option takes FOREVER, leaving me open to the same timing out issues....:hmmmm2: