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Constant red led.

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  1. N1nja

    N1nja Well-Known Member

    Today my trackball lit up red and has been on for literally about 12 hours now. The only way its gone off has been with the whole phone being off.

  2. alostpacket

    alostpacket Over Macho Grande? VIP Member

    Oo never heard that one, have you installed and fishy apps lately? It comes back on when rebooting?

    You might want to call HTC as a quick google makes this seem like it happening to others as well. They may just replace your phone with a refurb.
  3. N1nja

    N1nja Well-Known Member

    That would be sweet, gonna look that number up here shortly. Considering my screen is also cracked its a total win for me. Screens been cracked for around six-seven months now, and haven't installed anything or even updated apps in a few days.
  4. Hook

    Hook Ever since DU... ;-) VIP Member

    I think you are being a bit optimistic. Even if our Nexus One were still under warranty, the screen wouldn't be covered and you'd have to pay for the screen repair even if they did just turn around and send you a refurb. In addition, that damage will likely mean they will also turn around and charge you for the red light problem, as I suspect the screen damage will put the cause of any other repair into question.

    And, by the way, HTC does not just repair what you ask them too. They assess the entire unit and repair everything they find. Yes, you can say no, in which case they will charge you $28 and ship back your unit with nothing repaired.

    I discovered this when I asked about power switch repair on an out of warranty Nexus One with an unlocked bootloader. I figured since it was out of warranty, the unlocked bootloader shouldn't matter. They explained this diagnose everything policy and said that an unlocked bootloader triggered a motherboard replacement-- so I couldn't have my power button replaced without replacing the motherboard as well. They will check the moisture tags, everything.

    Needless to say, I've found inventive ways to live without my power button. ;)
  5. N1nja

    N1nja Well-Known Member

    Bah, I sent an email before. Lets see what that returns.
    If it turns out that I'd be out to much for a repair bill I'll just wait until I can get a Moto Defy or something. I really just need a more durable phone anyway and its not like I'm a serious power user as far as phones go.
  6. alostpacket

    alostpacket Over Macho Grande? VIP Member

    Well it cant hurt talking/chatting with them to see what you options are :)

    At least you'd know then.

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