I really can't stand Verizon. I pre-ordered mine on Friday August 22nd. Got confirmation number that night (ordered mine over the phone) but never received a tracking number.
Called this afternoon and was told my order was cancelled on August 12th? WTF VZW? Spoke to two different CSR's who did not know why. Was told they could pre-order it again but that I would have to wait until the 27th now to get mine. Not acceptable. I was also never notified of this cancellation. Said I had to speak to a supervisor, forwarded me to him but got his voice mail. Now I am stuck in limbo since I really need this phone for my job.
Long story short, I hate Verizon.