Did I break it?Support


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  1. Mister Bletch

    Mister Bletch Member This Topic's Starter

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    Hi there,

    first post for me and my DHD is my first Android phone. It's on Orange but bought through dial-a-phone.

    All was going well until...

    Well, I'm not sure what (if anything) I have done but when I dial to make a call the screen goes blank and freezes. I have no in-call functions and even when the call has been ended by the other person I have to take out the battery and re-boot just to get the screen back again.

    Then all is fine again, until I make another call and off we go again.

    What gives? Could it be a virus? I've been happily downloading apps but making sure it's just the highly rated ones. As yet I don't have a virus scan/removal app, any suggestions for a good one?

    I'm a paramedic so I'm out and about at work and I therefore need a mobile phone, and one that works preferably.

    I am quite tech-happy but fairly inept so sorry to bombard you all with questions.

    Thanks
     

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  2. dvhttn

    dvhttn Well-Known Member

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    Mister Bletch likes this.
  3. tripmeup

    tripmeup Member

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    happens to me but quite infrequently...pressing the top power/wake button brings back the screen for me....
     
  4. Mister Bletch

    Mister Bletch Member This Topic's Starter

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    Perfect thanks! It took about 3 or 4 attempts to get my phone to recognise the update but once it had it went smoothly. If I touch the power button in-call I get the screen back now. However there seems to be a side effect, my soft keys now won't light up. Hmm

    Ah, having had a wee look around I blew on the sensor & my soft keys lit up immediately. They've been working ever since.
     

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