Do I need to unroot my TB to trade it in to Verizon?


  1. durangojim

    durangojim Well-Known Member

    Did a search but can't tell if I need to go through the unroot process before I send my Thunderbolt in to Verizon for some trade in money. Anyone have any experience with this?

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  2. jerofld

    jerofld Fixing stuff is not easy VIP Member

    I would recommend you unroot it. But I haven't ever traded in a device. Also make sure you wipe the device and SD card completely. Format SD card then factory reset. I've heard stories about how people got refurbished/trade in phones that still had the previous user's info still plugged in or their data still on the SD card. I'm sure it's rare to happen, but identity theft is a serious problem.
  3. 00smurf

    00smurf Well-Known Member

    Second to wiping the device. I received a Certified Like New Replacement device that was supposedly set back to factory specifications and it was rooted when I powered it on. I think all Verizon Wireless does is place the device on a shelf until needed, ie never checks to see what the problem is.

    00smurf
  4. TxGoat

    TxGoat Guest

    Put it in the dishwasher..... :p


    I don't think they really care. Even if they find out you rooted the phone, what are they going to do, track down where you live, knock your door down, and kick you in the man-berries?

    I gave my TB to my sister and she had Verizon activate it for her. The TB has BAMF SOAB installed and all the Verizon employee said was, "This phone looks like it's been hacked, it looks like they broke 4G". I guess he didn't understand how to toggle 4G off and on. Go figure.
  5. Turdbogls

    Turdbogls Well-Known Member

    uh, pretty sure they have all your info...name, address, phone number, e-mail, and uh, credit card info. Just sayin'

    OP, it would be best to unroot. takes like 20 minutes max.
  6. durangojim

    durangojim Well-Known Member

    I went ahead and unrooted. Didn't take long at all. Phone's now on its way to Verizon so I can get a little money back,
  7. darth_cholo

    darth_cholo Active Member

    How much and was it under contract?
  8. jflores80

    jflores80 Member

    How did you unroot? I want to do this, before I upgrade my phone, because I got that trade in program at Best Buy, where they give you money back for your phone. Would like to get a new one, but don't want to give them a rooted phone. LOL.

    I have been trying to root, my TB, but not sure how.
  9. FrankXS

    FrankXS Well-Known Member

    The criteria listed for "trade in" are very lenient. So I expect not. However, I'd do it for GPs.

    -Frank
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