Droid Turbo 2 Reference and Tips

[Thom]

Droid Turbo 2 – Releases​

25.226.5 - OTA Update - 2017.11.17
DROID TURBO 2 - Phone name
7.0 - Android version
October 1, 2017 - Android security patch level
I15.MOT.XT1585.0 - Configuration version
M8994_13206.84.03.45R KINZIE_VZW_CUST - Baseband version
3.10.84-perf-gb6f0ed2
hudsoncm@ilclbld30 #1
Fri Oct 6 03:04:58 CDT 2017 - Kernel version
25.226.5.kinzie_verizon.verizon.en.US - System version
NCK25.118-10.5 - Build number

25.216.2 - OTA Update - 2017.08.07
DROID TURBO 2 - Phone name
7.0 - Android version
July 1, 2017 - Android security patch level
I15.MOT.XT1585.0 - Configuration version
M8994_13206.84.03.45R KINZIE_VZW_CUST - Baseband version
3.10.84-perf-g6a5a417
hudsoncm@ilclbld27 #1
Wed Jul 12 04:34:03 CDT 2017 - Kernel version
25.216.2.kinzie_verizon.verizon.en.US - System version
NCK25.118-10.2 - Build number

25.201.6 - OTA Update - 2017.06.06
DROID TURBO 2 - Phone name
7.0 - Android version
May 1, 2017 - Android security patch level
I15.MOT.XT1585.0 - Configuration version
M8994_13206.84.03.43R KINZIE_VZW_CUST - Baseband version
3.10.84-perf-g9664ee4
hudsoncm@ilclbld32 #1
Mon May 15 03:25:33 CDT 2017 - Kernel version
25.201.6.kinzie_verizon.verizon.en.US - System version
NCK25.118-10-6 - Build number

25.11.10 - OTA Update - 2017.02.25
DROID TURBO 2 - Phone name
7.0 - Android version
December 1, 2016 - Android security patch level
I15.MOT.XT1585.0 - Configuration version
M8994_13206.84.03.43R KINZIE_VZW_CUST - Baseband version
3.10.84-perf-gab65cb4
hudsoncm@ilclbld30 #1
Mon Jan 23 17:01:56 CST 2017 - Kernel version
25.11.10.kinzie_verizon.verizon.en.US - System version
NCK25.118-10 - Build number

24.31.22 - OTA Update - 2016.10.24
DROID TURBO 2 - Phone name
6.0.1 - Android version
September 1, 2016 - Android security patch level
I15.MOT.XT1585.0 - Configuration version
M8994_131025.50.03.34R KINZIE_VZW_CUST - Baseband version
3.10.84-perf-gabde09e
hudsoncm@ilclbld29 #1
Sat Sep 17 10:08:37 CDT 2016 - Kernel version
24.31.22.kinzie_verizon.verizon.en.US - System version
MCK24.183-22 - Build number

24.14.16 - OTA Update - 2016.07.01
DROID TURBO 2 - Phone name
6.0 - Android version
May 1, 2016 - Android security patch level
L14.MOT.XT1585.0 - Configuration version
M8994_1255339.41.01.94.01R KINZIE_VZW_CUST - Baseband version
3.10.84-perf-g4efa46e
hudsoncm@ilclbld85 #1
Tue Jun 21 12:05:08 CDT 2016 - Kernel version
24.14.16.kinzie_verizon.verizon.en.US - System version
MCK24.78-13.16 - Build number

24.14.12 - OTA Update - 2016.04.22
DROID TURBO 2 - Phone name
6.0 - Android version
March 1, 2016 - Android security patch level
L14.MOT.XT1585.0 - Configuration version
M8994_1255339.41.01.94.01R KINZIE_VZW_CUST - Baseband version
3.10.84-perf-g41d2efe-00003-g1ae05e8
hudsoncm@ilclbld85 #1
Wed Mar 30 14:23:41 CDT 2016 - Kernel version
24.14.12.kinzie_verizon.verizon.en.US - System version
MCK24.78-13.12 - Build number

24.14.11 - OTA Update - 2016.03.08
DROID TURBO 2 - Phone name
6.0 - Android version
March 1, 2016 - Android security patch level
L14.MOT.XT1585.0 - Configuration version
M8994_1255339.41.01.94.01R KINZIE_VZW_CUST - Baseband version
3.10.84-perf-g4c5ed40
hudsoncm@ilclbld85 #1
Wed Mar 2 11:26:17 CST 2016 - Kernel version
24.14.11.kinzie_verizon.verizon.en.US - System version
MCK24.78-13.11 - Build number

23.31.24 - OTA Update - 2016.03.08
DROID TURBO 2 - Phone name
5.1.1 - Android version
March 1, 2016 - Android security patch level
L14.MOT.XT1585.0 - Configuration version
M8994_1255313.12.01.71.04R KINZIE_VZW_CUST - Baseband version
3.10.49-perf-ge851b65
hudsoncm@ilclbld79 #1
Tue Oct 27 16:48:39 CDT 2015 - Kernel version
23.31.24.kinzie_verizon.verizon.en.US - System version
LCK23.130-24 - Build number

24.11.13 - Employee Edition - 2015.12.13
DROID TURBO 2 - Phone name
6.0 - Android version
December 1, 2015 – Android security patch level
24.11.13.US - System version
XT1585.0 – Configuration version

23.31.23 - Initial Release - 2015.10.29
DROID TURBO 2 - Phone name
5.1.1 - Android version
L14.MOT.XT1585.0 - Configuration version
M8994_1255313.12.01.71.04R KINZIE_VZW_CUST - Baseband version
3.10.49-perf-ge851b65
hudsoncm@ilclbld94 #1
Mon Sep 21 19:19:39 CDT 2015 - Kernel version
23.31.23.kinzie_verizon.verizon.en.US - System version
LCK23.130-23 - Build number

... Thom

 

[Thom]

Droid Turbo2 - Android 5.1.1 - 23.31.23- was released and information is available at ...

User's Guide - overall information from Motorola and Verizon
Change Log - n/a
Releases - About Phone descriptions for all Lollipop releases.
Wipe Cache Partition - instructions - power off
Factory Data Reset - instructions - power on and power off

... Thom

 

[Thom]

Droid Turbo 2 - Factory Data Reset​

Nougat (7.x) - Power Off
Marshmallow (6.x) - Power Off

• Ensure the device is powered off.
• Press and hold Power and Volume Down until menu appears.
• Release the Power and Volume Down buttons.
• Select Recovery mode (Volume buttons to scroll through options and Power button to select).
• From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
• Release the Power button.
• Select Wipe data/factory reset (Volume buttons to highlight and Power button to select).
• When ... Wipe all user data? THIS CAN NOT BE UNDONE! ... is displayed select one of the following ...
  • Userdata only
  • Userdata + personalized content
• When done ... Reboot system now will be highlighted (Power button to select).

Nougat (7.x) - Power On
Marshmallow (6.x) - Power On

• TBD

Lollipop (5.x) - Power Off

• Ensure the device is powered off.
• Press and hold Power and Volume Down until menu appears,
• Release the Power and Volume Down buttons.
• Select Recovery mode (Volume buttons to scroll through options and Power button to select).
• From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
• Release the Power button.
• Select Wipe data/factory reset (Volume buttons to highlight and Power button to select).
• Select Yes -- delete all user data.
• When done reboot system now will be highlighted (Power button to select).

Lollipop (5.x) - Power On

• System Settings Personal Backup & Reset Factory Data Reset
• Tap Reset phone.
• If presented, enter the current unlock pattern, PIN or password.
• Tap Erase everything (allow several minutes for the factory data reset and reboot processes to complete).
• Select reboot system now (allow several minutes for the reboot process to complete).

... Thom

 

[Thom]

Droid Turbo 2 - Wipe Cache Partition​

Nougat (7.x) - Power Off
Marshmallow (6.x) - Power Off

• Ensure the device is powered off.
• Press and hold Power and Volume Down until menu appears.
• Release Power and Volume Down buttons.
• Select Recovery mode (Volume buttons to scroll through options and Power button to select).
• From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
• Select wipe cache partition (volume buttons to highlight and Power button to select).
• From the "Wipe cache" screen select yes,
• When done reboot system now will be highlighted (Power button to select

Nougat (7.x) - Power On
Marshmallow (6.x) - Power On

• TBD

Lollipop (5.x) - Power Off

• Ensure the device is powered off.
• Press and hold Power and Volume Down until menu appears
• Release Power and Volume Down buttons.
• Select Recovery mode (Volume buttons to scroll through options and Power button to select).
• From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
• Select wipe cache partition (volume buttons to highlight and Power button to select).
• When done reboot system now will be highlighted (Power button to select).

Lollipop (5.x) - Power On

• TBD

... Thom

 

[Thom]

Details posted for ... Marshmallow on Turbo 2 ...

24.14.11 - OTA Update - 2016.03.08 (2 of 2)
23.31.24 - OTA Update - 2016.03.08 (1 of 2)

Note that 24.14.11 is a 1.2GB download (yes GB).

... Thom

 

[Thom]

Droid Turbo 2 - Battery Reporting​

If your battery does not seem to reporting correct levels ...

Press and hold the power button until the screen goes dark.
Release the power button.
The Turbo 2 automatically reboots.
This will clear the battery table so there's fresh data.
Connect the Turbo 2 to the charger that came with it.
Allow it to charge overnight.​

... Thom

 

[beowulf7]

I tried to follow these instructions. But after I get to the 2nd bullet, when I try to do the 3rd bullet, my phone automatically boots up. I let go the power button and volume down buttons at the same time in order to do the 3rd bullet. Or do I need to somehow use a 3rd hand to use volume up to select recovery mode? TIA.

Marshmallow (6.x) - Power Off

• Ensure the device is powered off.
• Press and hold Power and Volume Down until menu appears
• Select Recovery mode (Volume buttons to scroll through options and Power button to select).
• From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
• Select wipe cache partition (volume buttons to highlight and Power button to select).
• From the "Wipe cache" screen select yes,
• When done reboot system now will be highlighted (Power button to select

 

[doogald]

On Motorola's cache clear instruction page, they don't mention volume up at all. Interesting that the Marshmallow instructions Thom shows are different - where did those come from?

https://motorola-global-portal.cust...prod_answer_detail/a_id/108278/p/30,6720,9583

1. With the phone powered off, press and hold the Volume Down button and the Power button at the same time until the device turns on.
   
2. Press the Volume Down button to highlight "Recovery mode"
   
3. Press the Power button to restart into Recovery mode.
   You'll see an image of an Android robot with a red exclamation mark.
   
4. Holding the Power button, tap Volume Up once and then release the Power button.
   
5. Use the volume buttons to scroll to "wipe cache partition" and press the Power button to select it.
   
6. "Reboot system now" will be highlighted, press the Power button to select it.

In my experience with functions like this, you release the power and volume button together when the device turns on. Then click volume down (not hold) until it highlights "Recovery", then click power.

 

[Thom]

See the added line in the original I posted. Sorry ... I thought it was clear.

The answr is that this came from me and it is what I do ... and I do it every Saturday.

... Thom

 

[beowulf7]

See the added line in the original I posted. Sorry ... I thought it was clear.

The answr is that this came from me and it is what I do ... and I do it every Saturday.

... Thom

Thanks, that worked. It is a bit complicated, but I guess after you do it a few times, you'll memorize the procedure. BTW, you have a typo for "Volume" in the new red bullet.

After I wiped the cache and rebooted my phone, the AppMgr Pro III app I have still shows a lot of uncleared cache, so I'm guessing it no longer works at not only clearing cache but displaying cache, since the 5.1.1 to 6.0 update.

 

[doogald]

After I wiped the cache and rebooted my phone, the AppMgr Pro III app I have still shows a lot of uncleared cache, so I'm guessing it no longer works at not only clearing cache but displaying cache, since the 5.1.1 to 6.0 update.

Different cache. Application cache is stored in a different place from the cache partition, which stores mostly log files, temp files, and unapplied ota downloads. (Yes, it's confusing.)

 

[Thom]

Details posted for ... Marshmallow on Turbo 2 ...

24.14.12 - OTA Update - 2016.04.22

... Thom

 

[Thom]

Droid Turbo 2 - Safe Mode​

You can enter Safe Mode when powered on or powered off.

When powered on ...
Press Power button.
When Power Off dialog appears ... long tap dialog
When Reboot to safe mode dialog appears ... tap OK

When powered off ...
Press Power button for a few seconds.
When phone vibrates press and hold Volume Down
When Safe Mode appears on the lower left corner of the screen release the Volume Down button.

... Thom

 

[Thom]

24.14.16 - OTA Update - 2016.07.01

Details posted for ... Marshmallow on Turbo 2 ...
http://androidforums.com/threads/droid-turbo-2-reference-and-tips.965124/

Verizon details are at ...
http://www.verizonwireless.com/support/motorola-droid-turbo-2-update/

... Thom

 

[Thom]

24.31.22 - OTA Update - 2016.10.24

Details posted for Turbo 2 ... 6.0.1 ...
http://androidforums.com/threads/droid-turbo-2-reference-and-tips.965124/

Verizon details ...
http://www.verizonwireless.com/support/motorola-droid-turbo-2-update/

... Thom

 

[Thom]

This thread is no longer pinned.

... Thom

 

[Thom]

25.11.10 - OTA Update - 2017.02.25

Details posted for Turbo 2 ... 7.0 ...
http://androidforums.com/threads/droid-turbo-2-reference-and-tips.965124/

Verizon details ...
http://verizonwireless.com/support/motorola-droid-turbo-2-update/

... Thom

 

[Thom]

25.201.6 - OTA Update - 2017.06.06

Details posted for Turbo 2 ... 7.0 ...
http://androidforums.com/threads/droid-turbo-2-reference-and-tips.965124/

Verizon details ...
http://verizonwireless.com/support/motorola-droid-turbo-2-update/

... Thom

 

[Thom]

25.216.2 - OTA Update - 2017.08.07

Details posted for Turbo 2 ... 7.0 ...
http://androidforums.com/threads/droid-turbo-2-reference-and-tips.965124/

Verizon details ...
http://verizonwireless.com/support/motorola-droid-turbo-2-update/
(The security patch level is 2017.07.01 and not 2017.08.01 as stated in this reference.)

... Thom

 

[Thom]

25.226.5 - OTA Update - 2017.11.17

Details posted for Turbo 2 ... 7.0 ...
http://androidforums.com/threads/droid-turbo-2-reference-and-tips.965124/

Verizon details ...
http://verizonwireless.com/support/motorola-droid-turbo-2-update/

... Thom