Email Help!!!!

[rjjk91]

Can anyone help me setting up my email? I am on a DIC and am trying to set up my school email, which is powered by google apps. Directions from google read

To configure the 'Email' app on an Android device for access to Google Apps email, just follow the steps below:

1. Enable IMAP in your Mail settings.
2. On your phone, press < Home >, then open the Email application.
3. On the 'Your accounts' page, select Next to get started with setup.
4. Enter your full Google Apps email address and password, then select Next.
5. Select IMAP account and then select Next.

On the 'Incoming server settings' page, some fields may be pre-populated. Make sure to change the following:
6. For 'Username,' enter your full Google Apps email address
7. For 'IMAP server,' enter 'imap.gmail.com'
8. For 'Port,' enter '993'
9. For 'Security type,' select 'SSL (always)''

However, when I press next at this point it says authentication failed. Any help??

 

[stevenlong]

"Authentication failed" usually means that you user name or password are not what they have in their system.

You might just want to double check them.