This is again question how to firmware updating: USB Settings - Samsung Kies Firmware version 2.1-update1 PDA XWJM2 PHO XXJM1 CSC NEEJM1 Kies version is 126.96.36.19944_11 and OS XP When I try to connect Phone to Kies has it text Connected devices: Connecting and scrolling ..... Nothing happen, not connect. I ask Samsung service what to do: - they say that I have to try to this connect using PC without proxy or firewall and virus protection. So I try not help! Has I any possible that I send phone to service(warranty left), but weeks without phone. And when firmware again update I have to send to service. This is (in my opinion) stupid.