Help frustrated with HTC Sync/Win7 x64

[RayMiller]

Ok, I just purchased an HTC Inspire 4G, and love it, BUT having the same trouble installing the sync software on my xp64 professional at work. Call me an idiot, but cannot find the installer for htc legend that you mentioned on the HTC website. Any help please?

 

[Slug]

Hi Ray,

That was an old post which referenced the latest version of Sync available at the time, which had just been updated to support the Legend. The current version is available from HTC's support site here; it installed without problems on my own x64 system.

 

[RayMiller]

First of all, thanks for placing me in the correct forum (kinda new at this). Heres the case though, I also have a Vista Home Premium 64 bit system that it installed on perfectly. I have heard that it works too with 64 bit Windows 7, but something with xp pro 64 is where the problem is, I believe. I have tried installing setup_3.0.5511 which is the correct one for the Inspire, and is the latest. Problem being that I can't even get it installed. As soon as I start it pops up an error that runtime 11 failed to install and asks if I want to skip it and continue, to which I answer, "yes". Then it tries installing the next piece and gives the same error for HTC Driver Installer 3.0.0.005. Any additional suggestions? I'm very open at this point. Oh, one more thing, this is my office computer at a large company, and I wonder if the security settings may somehow be the cause???

Thx again

 

[anonymousdog]

I'm betting HTC Sync doesn't support XP 64-bit...that was an odd-ball OS for sure with lots of driver problems. If you look at the support site, the supported OSn are listed in a very strange way with a totally separate bullet point for "(32/64 bit)" right after all the supported XP OSn. I'm betting XP support is 32-bit only, and everything BELOW that bullet point has 64-bit support as well (but not XP).