Help Galaxy S4 Display not working

[jamespeter]

My Galaxy S4 GT-i9505 has been suddenly fallen to the ground.
Few hairline cracks appeared on display not digitizer.

01. Nothing appears on display- Touch is not working - But able to receive calls and messages - Charging Properly
02. Kies detecting S4 - but unable to process further since phone is locked.
03. Developer options not enabled.

Need to recover the files first before I go for repairs.

Any Masterminds available?

 

[nu2andy]

Sounds like a new LCD screen is required.

 

[dvhttn]

I had this problem (from carrying the S4 in a front pocket - previous HTC Desire HD had lasted fine for 4 years in the same pocket - BUT that phone was much more sturdy) and was looking bat getting a new screen/digitiser from Flea Bay. However I found a local phone repair shop that did the whole job for just a few pounds more than the screen price from the net and they gave a 6 month guarantee. Took him about 10 minutes to repair.

You don't lose files this way either (though if you sent it away you'll have no way to guarantee this).

HTH

Dave