Help With UpgradeSupport


Last Updated:

  1. Shona1985

    Shona1985 New Member This Topic's Starter

    Joined:
    Aug 6, 2010
    Messages:
    3
    Likes Received:
    0
    Hi

    I have had my HTC Hero phone for a while and I've never upgraded it. I would like to do this. I have taken all the necessary steps to back it up. I downloaded HTC Sync where my phone connects ok.

    Then when I download the upgrade and it takes me into the utility to upgrade the phone disconnected from the computer and I cannot get it back connected. Hence when i try to do the upgrade it doesnt recognised the phone is there...

    Any ideas?

    Regards
     

    Advertisement
  2. Shona1985

    Shona1985 New Member This Topic's Starter

    Joined:
    Aug 6, 2010
    Messages:
    3
    Likes Received:
    0
    I spoke with HTC and they advised a Factory resest to see if that would work and when I turned it back on it automatically updated to the Android 2.1 ....no idea how I managed it but its all good!!!

    Very happy
     

Share This Page

Loading...