Hi, I'm wanting to update my nine-month old hero to 2.1. I currently have 1.5 and have a branded Orange phone. I don't have the latest ROM update so needed to do this first via Sync. Only problem is that my PC has stopped recognising my phone. I have tried reinstalling the drivers and the latest version of Sync. I have also tried more than one USB and more than one USB port. I have turned my phone off and on and my computer off and on. I'm not convinced that it is a USB problem because when I turn the phone on when it is connected to the computer, it finds the phone at first but it says that the device has malfunctioned. It also says it can't find the driver and won't allow me to connect with the driver manually. Hope someone can help. Thanks.