How serious is the rebooting problem

[cdmihai]

Hello guys,

I've decided to get an Android and write some apps for it, just for fun. After browsing the net a little, I came to the conclusion that the Desire is kinda the sweet spot at the moment

From what I read on countless forums, I keep stumbling over one hardware problem, in which the cpu heats and the phone enters a reboot loop until it cools. The 'solution' is to send it into service where they change the motherboard only for it to get the same problem 2,3 months later.

It's not just a faulty lot, it concerns all phones (design flaw).

Questions and statements:

1) Why didn't HTC issue a notice about this? (like the mass recalls in the automotive industry). If they're trying to cover it up, why doesn't the law get to them (consumer protection etc)?

2) I guess it's pointless to get a Desire at the moment.

3) Are there any other models from HTC or from other manufactures that have this bug? (cooling a 1 ghz cpu without a fan must be something hard to accomplish). In order to stay away from them, a blacklist if you will

Thanks

 

[SUroot]

Hello guys,

I've decided to get an Android and write some apps for it, just for fun. After browsing the net a little, I came to the conclusion that the Desire is kinda the sweet spot at the moment

From what I read on countless forums, I keep stumbling over one hardware problem, in which the cpu heats and the phone enters a reboot loop until it cools. The 'solution' is to send it into service where they change the motherboard only for it to get the same problem 2,3 months later.

It's not just a faulty lot, it concerns all phones (design flaw).

Questions and statements:

1) Why didn't HTC issue a notice about this? (like the mass recalls in the automotive industry). If they're trying to cover it up, why doesn't the law get to them (consumer protection etc)?

2) I guess it's pointless to get a Desire at the moment.

3) Are there any other models from HTC or from other manufactures that have this bug? (cooling a 1 ghz cpu without a fan must be something hard to accomplish). In order to stay away from them, a blacklist if you will

Thanks

It doesn't affect all phones. I have had mine 7 months and have had no issues, as many here will also state.

I believe there may have been a faulty batch.

 

[mrlongbeard]

Mine gets warm when used in a hot car whilst charging and using gps functions, typicaly 40 -50 degrees centigrade according to system info widget.

It's never shut down or rebooted, I've had a high temp warning once, not seen any of my friends or colleagues have a problem either in the 7 - 8 months I;ve been rolling a desire

 

[SUroot]

Yep charging will create heat.

The only temp sensor is the battery sensor too.

 

[Dazza]

......It's not just a faulty lot, it concerns all phones (design flaw).......

What on Earth gives you that idea? It's completely untrue.

 

[EddyOS]

Never had this issue either, got one of the first batch in March/April time...

 

[elbeeuk]

Had mine since June and not had this happen once.

 

[Griff_LI]

Would the answer "What rebooting problem?" be too cryptic ?

 

[mbatson89]

Would the answer "What rebooting problem?" be too cryptic ?

nah, think you're about spot on! Had mine 6+ months without an issue either

 

[japester]

My first one had the reboot issue - was from a v early batch. Would reboot when hitting 30-33C.

Sent back to HTC, replaced mobo and back to me in a little over 10 days.

A couple of months on and no issues - regularly get to over 40C and no reboots.

@OP: I think your statement is very flawed.

 

[Rastaman-FB]

hmm only time ive had reboots is when ive rommed it to death overclocked it and started hammering apps to try and break it

normal use ive had no reboots at all

 

[cdmihai]

What on Earth gives you that idea? It's completely untrue.

All the forums that I have searched contained a topic about the rebooting problem and many posts went on the lines that it's a design flaw. That's mainly the reason I have created this thread for, to see if there are people out there who have had the phone for 7,8 months without the problem appearing.

If it is only a faulty batch, it sure would be nice for HTC to say which ones are affected ... if only not to scare away potential costumers

 

[Rastaman-FB]

All the forums that I have searched contained a topic about the rebooting problem and many posts went on the lines that it's a design flaw. That's mainly the reason I have created this thread for, to see if there are people out there who have had the phone for 7,8 months without the problem appearing.

If it is only a faulty batch, it sure would be nice for HTC to say which ones are affected ... if only not to scare away potential costumers

why when if you send it back you will get it repaired
its only an issue if you have the issue at which point you would already be worried about the reboots

of course forums get filled with issues about reboots, its one of the most widely used android phones at the moment and with it being a webcentric device you get alot of people posting their issues with it.
there will be a comparative handful of issues

 

[Dudditz]

Had mine since June, never had this problem.

 

[SiHa]

Had mine since the second week they were released, and have had no problems. I'va had a few occasions when I've accidentally left it unlocked before putting it into my pocket and it' started to cook itself, but no reboots.

It's a non-problem. It affected some early batches and was most likely caused by poor thermal profiling in the assembly process leading to bad joints under the processor.

Also, nobody is going to die if the phone develops the problem, so mass-recalls are out.

 

[Eris Ed]

All the forums that I have searched contained a topic about the rebooting problem and many posts went on the lines that it's a design flaw.

6 months with no bootloops or restarts.

 

[gmarkj]

Only issue I've had is it stopped charging once as it was getting hot. To be fair, it was in June, running sat nav with gps, charging and no air con!

 

[Eris Ed]

Only issue I've had is it stopped charging once as it was getting hot. To be fair, it was in June, running sat nav with gps, charging and no air con!

Actually, the only time I can remember a discussion on here about rebooting was when using sat nav with an in-car charger. My official HTC charger fills the battery very fast yet doesn't produce any excess heat on the back cover. I seem to remember problems with third party car chargers that couldn't supply enough juice, and the processor got too hot.

 

[cdmihai]

Ok, so it's not as dreadful as I thought. Desire, here I come. (that sounds strange taken out of context ). Hope that I won't run into the problem ...

Thanks for the answers.

 

[funkmuncha]

Never had this problem, not have I seen it mentioned here very much.

Get the desire pal, its hot. Lol

 

[cdmihai]

Never had this problem, not have I seen it mentioned here very much.

Get the desire pal, its hot. Lol

There's a big thread about it here.

 

[pedrobogus]

I have had two Desires - one that started rebooting and then brought another off Craigslist because I voided the warranty on the first by rooting. I am waiting to unroot and send the first one back. I liked it enough to buy a second one - this one not rooting it until I can easily unroot.

 

[nestor73]

I wonder, a year later, how many of you are still able to state that they never heard of the reboot problem with their deisre. Everyone that i said that the desire was great and bought one, is now stuck with the reboot problem (makes 4 in total) !

I own a desire that never got fixed (they void warranty for liquid damage , HUH?) and now my desire S seems to act the same way. I'm SO done with HTC, my next one is an iPhone. permanent.

 

[SUroot]

I wonder, a year later, how many of you are still able to state that they never heard of the reboot problem with their deisre.

Most of us still havent had the issue.

they void warranty for liquid damage , HUH?

Perhaps your rebooting problem was down to the water damage?!

Yes, every electronics device manufacturer in the world voids warranty on water damage if the device is not supposed to be waterproof.

my next one is an iPhone. permanent.

Including apple. Anyway, trolling for an argument, we wont give you the satisfaction. Enjoy your apple. Hopefully you wont get a faulty one.

Of course HTC arent the only manufacturer that offer android as an OS. My guess is you always wanted an iphone anyway, so you should just go get one.

 

[JohnnyBravo1000]

I suffered from the problem. Although to be fair to HTC, they fixed it very quickly and efficiently under the terms of the warranty. The phone has been fine since I received it back.