I Found & Fixed an HTC Incredible Battery BugTips


  1. tempspace

    tempspace New Member

    If you are having issues with the battery life on your HTC Incredible, maybe you are having the same problem I am. This only occured for me when I added both an Exchange and a GMail account. The problem for me was that the GMail Contacts Sync is broken and syncing every single second. It did not do this until after I added my Exchange mailbox. I verified this by doing a factory reset and completing the steps all over again.

    The first step in checking Android platform battery life should be comparing the Up time to the Awake time. Up time is the amount of time that has passed since the phone rebooted last and Awake time is the amount of time that your device was on and transferring data, even if the display is off)

    Here is how I recommend testing:

    1) Turn the phone off and then on again. Let it sit for 4 or 5 minutes.

    2) Then load up the battery life counters. To do this, you go to Settings->About Phone->Battery

    3) If Up time and Awake time are pretty much the same, then you have an issue with an application that keeps sending data.

    4) My issue was the Google Contact sync was broken and kept syncing every second. You would see a very quick red circle flash for a split second very often under Settings->Accounts & Sync. I went into the Google account, unchecked Sync contacts and that was it. Battery life is much better now.

    If this didn't solve your issues, I suggest loading up a task killer, kill one task at a time and then compare Awake time to Up time and see if the application you just killed did the trick. I've also seen posts about different accounts like Flickr causing problems, so I would unset all the accounts in Settings->Account & sync as well to troubleshoot.

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  2. johnperkins21

    johnperkins21 Well-Known Member

    Interesting. Looking at my phone right now the awake time and up time are exactly the same (18 hours 14 minutes). I'll try more testing tonight, but I would think there would be more CPU activity if something was synching often enough to cause an issue. Using SystemPanel, I don't see much CPU usage at all over the course of the day, and almost nil while it was in standby.
  3. liquidicem

    liquidicem Active Member

    I also have identical up and awake times. Can anyone else verify that this is an issue?
  4. tempspace

    tempspace New Member

    It's definitely an issue. When the HTC Hero launched on Sprint the problem was the SMS app causing 100% use.

    For my HTC Incredible, the issue was GMail Contact Sync if I had a GMail and Exchange account.

    Awake Time and Up Time should never be the same. If you see that and you haven't been actively using your phone since the reboot, it is 100% proof you have a problem.
    BuTbKa likes this.
  5. SeattleYanksFan

    SeattleYanksFan Well-Known Member

    I have my gmail account set up in HTC Mail with ActiveSync and I turned off Gmail Sync (but left on Gmail contacts and calendar sync). My awake time is 5 hours and uptime is 30 hours.
  6. johnperkins21

    johnperkins21 Well-Known Member

    Ok, I'm going to look for something that might be causing the issue. Any ideas on what specifically to look for? Other than Google Contact Sync and just randomly killing off processes? CPU usage seems like a logical place to start, but nothing that I wasn't using took up more than 50 seconds during the 18 or so hours the phone was on.

    Does anyone know of an app that might keep track of sync requests? Maybe if we could generate a log file of programs trying to sync it would be easier to find the culprit. I know there are a few that track a bunch of different things, but I don't know of one that specifically tracks sync requests.
  7. russell5

    russell5 Well-Known Member

    Thats interesting cuz when i went into my exhcange account and click sync i noticed my gmail accounts synced then too. I wonder why they are linked.

    You can also click on gmail to see when the last time sycned was.
    BuTbKa likes this.
  8. AckMan

    AckMan Active Member

    Anybody use the battery widget??? When installing it says under access to the following (prevent phone from sleeping). I wonder if this causes the phone to drain while not using it.
  9. jcsizemore

    jcsizemore Member

    Can anyone tell me what each of the icons do on the power strip? I recognize the bluetooth and the brightness control but don't know what the other ones are for.
  10. Tech Addiction

    Tech Addiction Well-Known Member

    Sync and Wifi.

    Edit: I forgot GPS Sorry.
  11. jcsizemore

    jcsizemore Member

    Thanks!

    So from left to right its:

    Wifi Bluetooth GPS Sync Display Brightness
  12. neggie

    neggie Well-Known Member

    sorry for the noob question but what is uptime and awake time?? can someone define these for me. also i noticed i have done 3 batt cycles on phone now and still this morning i turned it on after fully charging and 30 min later by battery is down 15% what gives
    krisschultz likes this.
  13. Tech Addiction

    Tech Addiction Well-Known Member

    Up TIme is how long your phone is on before a reboot and awake time is when your phone is active and tasking. When you hit the power button on the top it "wakes" the phone up.
    philip77, krisschultz and justing1319 like this.
  14. neggie

    neggie Well-Known Member

    i see ok thanks for that TECH!!
  15. AckMan

    AckMan Active Member

    So why would someone make a app that stops the phone from sleeping? Wouldn't that kill the battery?
  16. kenyu73

    kenyu73 Well-Known Member

    If your UpTime and AwakeTime are close to the same, then you're going to have a pathetic battery life.

    My battery charge time is 1day 7hrs with about 25% remaining.
    UpTime: 40:25:25
    Awake: 8:58:30

    It's going to take some sleuthing to find the problem app, but there are tools to help.

    Some good ideas in here -
    http://androidforums.com/htc-incredible/72613-wont-sleep.html#post674297
  17. kenyu73

    kenyu73 Well-Known Member

    You know.. I'm surprised with all the battery/app issues, that their isn't an app "Battery Detective" that looks up all this data and gives the appropriate warnings.
  18. ssandler

    ssandler Well-Known Member

    I have different awake and up times, yet the battery drains quickly. I have gmail account and an Imap account and I have it syncing manually. No background data on.wifi, blue tooth, gps and sync off. display is set to dark (not sure of proper terminology). Matter of fact in the time i wrote this post i lost 2% on battery.

    Use advanced app killer, nothing is running.

    If i do a factory restore, will I be able to download the apps I paid for for free or will I have to purchase the app again?
  19. neggie

    neggie Well-Known Member

    you know what i always wante to get a good phone ext coming from att and iphone i always had 3g off cause im was in 3g area and never got reception ....with verizon i switch lastmonth got the moto droid and returned for this device...was is a good idea...yes IMHO...BUT battery just SUCKS MAJOR *$&#. That wont hold me down though. im keeping it and also once the release the HTC official extended batt ill be geting that as well.. for now just keep charging every night. Dont know how some are getting 25+hrs with the phone i cant go one day w/o dying. Turn on at 6:30am after full charge by 6:00pm im at 15% left mind you i hardley use it 8hrs of that due to work. but love the phone though. thanks for help all
  20. neggie

    neggie Well-Known Member

    yup you will just got to market and menu then downloads they are all there paid and free
    ssandler likes this.
  21. kenyu73

    kenyu73 Well-Known Member

    You will not have to pay for the apps again.
  22. Ric WRX

    Ric WRX Well-Known Member

    My battery life is getting better every day
  23. neggie

    neggie Well-Known Member

    phone has been idel for 30 min or more now this is what i got is this normal??
    uptime 30:07
    awake time 2:43
    battery use
    cell standby 37%
    phone idel 34%
    android sys 22%
    display 7%
    ??????????
  24. bjtcars

    bjtcars Well-Known Member

    My battery life was terrible until I went to wireless and networks-mobile networks and turned off enable always on. Not seeing any negative affect in doing so at all. I only lost 4% all last night and my numbers are uptime 19:32
    awake time 2:48 and I have 61% battery life left and have been using the phone quite a bit this morning.
  25. andrewzpsu

    andrewzpsu Well-Known Member

    I'm not sure what was keeping my phone awake, but most certainly something was that was network related. I put it in airplane mode and took it out, and she's starting to sleep again. I had this wierd UID 10010 that seemed to be getting the most use by far, but there is no information on what it actually is on the forum.
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