I've had this since launch, it's been great about 90% of the time which is not bad. But lately, even with soft reset or a battery pull - I would get inconsistent ring volume or SMS/MMS notification. The speaker phone doesn't always work correctly unless I soft reset it. Battery drains overnight to dead phone when I wake up. Plus other weird stuff I can't remember it does. So with a hard reset, I assume I lose all my email settings, apps, bluetooth settings etc? Is there a way to save them automatically like my old Crapberry Tour where I just re-sync and all settings went back to my preferences? Anyways, hard reset is volume button down and power at the same time???