Ok, my sister is currently in Italy on a vacation. She has an SGS2 LTE currently on 4.1.2, a Galaxy Tab 2 on 4.1.1 and an HP laptop with Windows 7. All of them work fine on the various wireless networks around home (hers, mine, our mother's, and the various public wifi networks around the city).
She gets to Italy and on both the wifi of her host family (where their computers work fine) and on the public wifi of the cafe she stopped at while out, she keeps getting "authentication" errors, or "poor connection" (despite being in the room WITH the router) issues.
I'm really not sure how to help her with this, partially because she's half a world away right now and I don't have the router admin login.
She gets to Italy and on both the wifi of her host family (where their computers work fine) and on the public wifi of the cafe she stopped at while out, she keeps getting "authentication" errors, or "poor connection" (despite being in the room WITH the router) issues.
I'm really not sure how to help her with this, partially because she's half a world away right now and I don't have the router admin login.