Help My Ascend 2 is not able to get online

[queenhilene]

I'm having a network issue...I believe...so frustrated.
I am going to the cricket store tomorrow...but was wondering before today
my internet was running slow...but I also noticed that my Wi-Fi doesn't search or scan anymore...and when I check it, it times out and shows error. Also my Network Notification is checked and grayed out...but today it got me...nothing and no where...no Facebook, no gmail..nothing..help anyone?

New to this...thanks.

 

[CricketTech]

HI. you should check your account on my cricket.com for you to see if you already used your data allowance, if its not. just use the 3g conncetion from cricket. go on setting-wireless and networks-turn off wi-fi--go to mobile network- uncheck and check data enable-uncheck data roaming-system select set the phone to home only )