Support No Phone Connection Wireless Works Fine

Discussion in 'Android Devices' started by 4ubest, Jul 16, 2012.

  1. 4ubest

    4ubest Well-Known Member
    38

    Mar 31, 2012
    278
    15
    38
    Brooksville/Spring Hill
    This morning after charging my phone, I went to use it and the airplane indicator was on and I could not get it off.

    Wireless connection is fine as I am listening to Rhapsody now and am getting about 20 down and 3 up

    I called MetroPCS and they said there are no outages in my area. I then looked on Settings About Phone Status Additional Status Info and I see this:

    My Phone number Unknown
    MIN Unknown
    PRL Version Unknown
    ERI version -1
    ESN 8 alpha numeric characters
    Network Unknown
    Signal strength -120 dBm 99 asu


    What could the problem be ?
     

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  2. jmwinf146

    jmwinf146 Well-Known Member
    38

    Aug 22, 2011
    217
    14
    38
    20 mbs down?
     
  3. jmwinf146

    jmwinf146 Well-Known Member
    38

    Aug 22, 2011
    217
    14
    38
    Never mind. I guess I don't read been awake to long. Did you do a battery pull? If rooted did you delete cache? Are you using juice defender?
     
  4. THE W

    THE W Well-Known Member
    153

    Mar 10, 2012
    2,092
    242
    153
    Detroit
    Are you still putting the phone in your pocket without locking the screen?

    Hold the power button until a menu pops up that gives you an option to toggle airplane mode. You can shut it off from there.
     
  5. 4ubest

    4ubest Well-Known Member
    38

    Mar 31, 2012
    278
    15
    38
    Brooksville/Spring Hill
    not rooted no juice defender shut phone down and pulled battery
     
  6. 4ubest

    4ubest Well-Known Member
    38

    Mar 31, 2012
    278
    15
    38
    Brooksville/Spring Hill
    the phone was not in my pocket but I had it in the charging location and it appears my Cat
    stood on it during the night and turned it on. I was wondering why he was avoiding this morning.

    In any event phone is working now..thank you.
     
  7. Mexjoker

    Mexjoker I'm Not Real, Doris!
    313

    Aug 1, 2011
    3,078
    1,008
    313
    Male
    High School Student
    Atlanta, Georgia
    This may seem weurd, but try going to your dial pad and type in #. See if it goes to into test mode.
     
  8. Fuzzy13

    Fuzzy13 Well-Known Member
    313

    Dec 8, 2011
    7,290
    2,503
    313
    Engineer
    A-T-L-A-N-T-A
    If it's not test mode, you've been zeroed out. Google zeroed out Android service and you'll find what to do.

    Good luck
     
  9. THE W

    THE W Well-Known Member
    153

    Mar 10, 2012
    2,092
    242
    153
    Detroit
    Ha,

    I suggest locking your screen when you're not using it so such a thing won't happen again.
     

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