1. Introducing Channels - a new way to chat with other Android users!
    Dismiss Notice

Otterbox CaseAccessories


Last Updated:

  1. Mehta23

    Mehta23 Well-Known Member This Topic's Starter

    Joined:
    Nov 28, 2011
    Messages:
    2,448
    Likes Received:
    292
    My otterbox commuter has begun to crack near the corner closest to the volume and power buttons.

    Can I still just email them to send me a new one?
     

    Advertisement
  2. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Joined:
    Apr 20, 2011
    Messages:
    16,881
    Likes Received:
    7,191
    Don't think there's any harm in contacting them...
     
    Mehta23 likes this.
  3. Mehta23

    Mehta23 Well-Known Member This Topic's Starter

    Joined:
    Nov 28, 2011
    Messages:
    2,448
    Likes Received:
    292
    What would I say? Just that the case is cracking and I've been told you give replacements?
     
  4. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Joined:
    Apr 20, 2011
    Messages:
    16,881
    Likes Received:
    7,191
    I don't really know... contact them and explain that the case is cracking and that you've not done anything out of the ordinary and ask them if they would replace it...
     
    Mehta23 likes this.
  5. Stoneguard

    Stoneguard Member

    Joined:
    Nov 9, 2012
    Messages:
    6
    Likes Received:
    0
    I believe they have a one year warranty period.
     
  6. Mehta23

    Mehta23 Well-Known Member This Topic's Starter

    Joined:
    Nov 28, 2011
    Messages:
    2,448
    Likes Received:
    292

    Yeah, I saw that today. Good job I bought it last December
     
  7. ral

    ral Well-Known Member

    Joined:
    Feb 24, 2011
    Messages:
    1,546
    Likes Received:
    957
    My first one developed a crack quickly. Ottetbox sent me a replacement quickly all the way from the USA.

    The next one has been with me for 16 months, starting to look worn but :thumbup:
     
  8. Mehta23

    Mehta23 Well-Known Member This Topic's Starter

    Joined:
    Nov 28, 2011
    Messages:
    2,448
    Likes Received:
    292
    I emailed them and they are sending me a replacement soon!
     
  9. Mehta23

    Mehta23 Well-Known Member This Topic's Starter

    Joined:
    Nov 28, 2011
    Messages:
    2,448
    Likes Received:
    292
    It came this week, good to know I have a backup when this one goes even worse. One crack from the top right corner and another across the app for the flash.
     

Share This Page

Loading...