Otterbox CaseAccessories


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  1. Mehta23

    Mehta23 Well-Known Member

    My otterbox commuter has begun to crack near the corner closest to the volume and power buttons.

    Can I still just email them to send me a new one?

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  2. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Don't think there's any harm in contacting them...
    Mehta23 likes this.
  3. Mehta23

    Mehta23 Well-Known Member

    What would I say? Just that the case is cracking and I've been told you give replacements?
  4. D-U-R-X

    D-U-R-X turbo drinker Moderator

    I don't really know... contact them and explain that the case is cracking and that you've not done anything out of the ordinary and ask them if they would replace it...
    Mehta23 likes this.
  5. Stoneguard

    Stoneguard Member

    I believe they have a one year warranty period.
  6. Mehta23

    Mehta23 Well-Known Member


    Yeah, I saw that today. Good job I bought it last December
  7. ral

    ral Well-Known Member

    My first one developed a crack quickly. Ottetbox sent me a replacement quickly all the way from the USA.

    The next one has been with me for 16 months, starting to look worn but :thumbup:
  8. Mehta23

    Mehta23 Well-Known Member

    I emailed them and they are sending me a replacement soon!
  9. Mehta23

    Mehta23 Well-Known Member

    It came this week, good to know I have a backup when this one goes even worse. One crack from the top right corner and another across the app for the flash.

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