Hello folks:
My wife's Samsung A32 has been acting weird lately after she downloaded lots of emoji and gif apps. We think the phone got infected with some sort of virus but we're not sure of it. She hard reset the phone and the weird behavior persists. What's the weird behavior? Sometimes it's impossible to unlock it by touching the screen, it's like TouchPad not responding, some other times, touching options on any screen won't do anything. We don't think the problem is the TouchPad hardware but a software issue (most likely a virus infection we can't get rid of). Any advice or help will be nice.
My wife's Samsung A32 has been acting weird lately after she downloaded lots of emoji and gif apps. We think the phone got infected with some sort of virus but we're not sure of it. She hard reset the phone and the weird behavior persists. What's the weird behavior? Sometimes it's impossible to unlock it by touching the screen, it's like TouchPad not responding, some other times, touching options on any screen won't do anything. We don't think the problem is the TouchPad hardware but a software issue (most likely a virus infection we can't get rid of). Any advice or help will be nice.