I posted this over at Android Central as well but this site seems to get more traffic so I figure I'll post here as well... I have a stuck pixel on my Nexus One screen (it stays an aqua blue color) so I called Google support last night. Since they determined it was a hardware issue they got an HTC rep on the line who took over the issue from where we left off (the support from both sides was excellent). The HTC rep mentioned that they would send me a brand new device and said it was b/c they don't yet have refurbished N1's with at&t's 3g band. They had to put a hold on my CC for the amount of the new phone which they will release once I return the defective one. My question is, is the rep telling the truth about there not yet being refurbished at&t N1's and once I get the replacement, how can I determine if it is new or refurbished? Thanks.