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S3 won't dock to my laptop

JCUMV

Well-Known Member
Jan 17, 2010
112
7
not sure how much action this sub forum gets anymore, but thought I'd try :)
I have an old S3 that I'm trying to setup to for my 10 year old. Ultimately I'm going to do a FDR and wipe the phone, but I first want to download the photos. Just plugged it in to my Windows 10 laptop and I'm getting a little red x in the battery icon on the notif bar. Windows Explorer doesn't show the device, and there's no prompt on the phone to 'dock'. Any help would be appreciated.

Thanks!
 

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