Help sbcglobal.net email issue

[Deleted User]

I changed my password on my email address, and now I can't get it to work.

At first all I tried doing was changing the password and that didn't work. Now, I've tried deleting the account and redoing it using these settings:
Incoming settings
protocol: POP
email: xxx@sbcglobal.net
username: xxx@sbcglobal.net
password
pop server: pop.att.yahoo.com
security: SSL (also tried it w/ 'None')
server port: 995 (also used 110 when using 'None' as security)

Outgoing
username: xxx@sbcglobal.net
password
smtp server: smtp.sbcglobal.yahoo.com
security: SSL (also tried w/ 'None')
server port: 465 (also tried 25 w/ 'None')

After doing this I get: Cannot connect to the mail server to verify your account information. Your server is not responding

This was working great until I change my password!

 

[EarlyMon]

Is that a typo?

Your outgoing server should be smtp - as in, simple mail transport protocol.

I've pinged both servers with that spelling change, they're responding by those names.

 

[Deleted User]

I did type it in wrong on my phone, but it still isn't working. Now I don't get the 'Cannot connect' message, but when I go to my mail nothing loads, it just says 'No Mail', which is not true b/c I have 5 emails in my inbox

 

[EarlyMon]

Just to make sure we're dealing with just one problem - if you're using wifi, kindly go to your Settings -> Wireless and check under there if you're really connected to your own network.

Never mind if under 3G.

In any case, kindly check on phone to be sure you can access any web page.


PS - always use SSL when you can.

 

[Deleted User]

I'm using SSL for both and I'm also using mobile network and still, after refreshing the mail, it sill says 'No Mail'.

 

[EarlyMon]

SSL is just for security.

Please try sending yourself a test message - from the account on your phone to the same account - and see if it makes any difference, e.g., at least that msg showing up.

 

[Deleted User]

I'm an idiot. When I deleted the account and re-added it, it had the default setting of only showing emails received in the last 14 days, and the emails I have in my inbox are over 14 days old. I switched it to show all emails in my inbox no matter how old they are.

Thanks for the help w/ the smtp misspelling and giving me the idea to send myself a test email.

 

[EarlyMon]

Glad it's working!

I'm an idiot.

Trust me, brother - we're all Bozos on this bus.