Help Setting the ringtone

[fergusf]

I want to change the ringtone for a contact or group of contacts but when I do the brief clip of the new ringtone does not play. I added an mp3 to the sd card, I created a folder called media/audio/ringtones and put my mp3 there. I can select it when I go to change ringtones but it does not play briefly and when someone rings it does not play at all, in fact none of the default ringtones play briefly either, nothing plays.

Frustrated...

Fergus

 

[fergusf]

I contacted HTC support and I had to so a hard reset - I was able to export my contacts to the sd card and import them later. Less than a week old and already a hard reset? is this the norm?

Fergus