I bought the phone (Huawei ascend G300) second-hand switched on and it asked me for my Google account everything worked splendidly.
I noticed there were some cyanogenmod upgrades and I upgraded to 10.1, that's when the following happened.
1. My Google app. disappeared and it would not download via the net.
2. My Google Play disappeared so I could not download any apps. and I could not download it from the net.
3. Data is switched on and so is data national roaming. I can browse web pages, press all the right buttons for downloading and installing but nothing ever downloads or if it does I can't find it.
4. All my contacts disappeared.
On advice, I carried out a factory reset expecting just that, however it retained the latest upgrade 10.1; obviously not a full reset. I tried this twice.
5. Afterwards I entered my email address which it accepted, expecting my contacts and everything else to sync, to no avail.
6. I went into accounts and there is my email but no Google.
7. I went into People and tried to set up an exchange account; after entering my email it put me into account setup; I pressed 'next' and it said 'couldn't open connection to server'.
8. I looked for advice on the net; saw something promising and tried to find 'accounts and sync' under system settings, it didn't exist, I have no sync facility.
9 Using advice on the net showed a number of explanations but a lot of the time the menus in their system settings didn't correlate with mine. Different OS upgrades?
10. (as an aside) At one point I tried to use Bluetooth to transfer data; at this point my PC froze; it took me four days to cure and I now have Windows 8 on two different drives (I hate Windows 8, one of them was bad enough).
Woe is me! I think I should have stayed with tetrodes and pentodes.
Any answers please.
Clive
I noticed there were some cyanogenmod upgrades and I upgraded to 10.1, that's when the following happened.
1. My Google app. disappeared and it would not download via the net.
2. My Google Play disappeared so I could not download any apps. and I could not download it from the net.
3. Data is switched on and so is data national roaming. I can browse web pages, press all the right buttons for downloading and installing but nothing ever downloads or if it does I can't find it.
4. All my contacts disappeared.
On advice, I carried out a factory reset expecting just that, however it retained the latest upgrade 10.1; obviously not a full reset. I tried this twice.
5. Afterwards I entered my email address which it accepted, expecting my contacts and everything else to sync, to no avail.
6. I went into accounts and there is my email but no Google.
7. I went into People and tried to set up an exchange account; after entering my email it put me into account setup; I pressed 'next' and it said 'couldn't open connection to server'.
8. I looked for advice on the net; saw something promising and tried to find 'accounts and sync' under system settings, it didn't exist, I have no sync facility.
9 Using advice on the net showed a number of explanations but a lot of the time the menus in their system settings didn't correlate with mine. Different OS upgrades?
10. (as an aside) At one point I tried to use Bluetooth to transfer data; at this point my PC froze; it took me four days to cure and I now have Windows 8 on two different drives (I hate Windows 8, one of them was bad enough).
Woe is me! I think I should have stayed with tetrodes and pentodes.
Any answers please.
Clive