Verizon just gave me a hotfix for an issue I have not seen reported here.
Two days ago, I received no text messages in the morning, which is very odd considering I get over 200 a day. I sent a text message to my wife and BOOM! suddenly I received over 30 texts. Just assumed Verizon was having issues so I did nothing as texts resumed normally.
Today, same thing. Chatted with Verizon and after meaningless troubleshooting (look for dust under the battery? Seriously?) they transferred me to backline support.
Backline support immediately told me there is an undetermined issue with the HTC Incredible and HTC has supplied a hotfix for those users calling in with texting issues. Verizon was still unsure what causes the issue, but were confident the hotifx would solve it. Sent me to a third party website, downloaded the hotfix, and all appeared normal, although texts are lagging a bit.
ANYONE have any similar issue? This seems very odd considering the age of the phone and the lack of any updates lately. And as a side note, I have NOT installed the latest update to the Inc that is being released in the last few weeks.
Help??
Two days ago, I received no text messages in the morning, which is very odd considering I get over 200 a day. I sent a text message to my wife and BOOM! suddenly I received over 30 texts. Just assumed Verizon was having issues so I did nothing as texts resumed normally.
Today, same thing. Chatted with Verizon and after meaningless troubleshooting (look for dust under the battery? Seriously?) they transferred me to backline support.
Backline support immediately told me there is an undetermined issue with the HTC Incredible and HTC has supplied a hotfix for those users calling in with texting issues. Verizon was still unsure what causes the issue, but were confident the hotifx would solve it. Sent me to a third party website, downloaded the hotfix, and all appeared normal, although texts are lagging a bit.
ANYONE have any similar issue? This seems very odd considering the age of the phone and the lack of any updates lately. And as a side note, I have NOT installed the latest update to the Inc that is being released in the last few weeks.
Help??