Help triangle about service bars

[captnmo]

My eris was having issues (scrolling to the left by itself and not scrolling back, shutting off, force closing everything, etc) so i took it into verizon and even the guy working there got frustrated so he did a factory reset (i think thats what you call it) and once it was FINALLY done he came out and said that my phone still had its problems. Once I learned that verizon no longer has phones like the enV, voyager, etc i just left since mine could still answer phone calls and some stuff on a good day, or so i thought. Once i got home and looked at my phone and it was done loading I noticed there was a triangle above my service bars and my phone has no connection to anything except wi-fi even though it has 2 bars of service. Sorry i'm not very good at explaining, but any help is great. I just want to know how to be able to re-connect it so i can at least make calls or send texts.

 

[Lars]

Sounds like the data service is not provisioned. You can try dialing *228 send, option 1 and see if it will reprovision.