Help universal message inbox issue

[NoahBouchard]

New to thread,
I have a problem which tech support doesn't seem to be any help

My universal inbox app for my Droid razr used to work with my Facebook just fine
but now whenever I "refresh" the inbox, it says Facebook account error and won't show any messages

I never changed my password, I deleted the data and cache for the Facebook app and also the universal app
I have disassociated my Facebook and re-associated it with my phone
I have also done a factory reset

Nothing works, please help
Thanks