upgraded to 2.1 now cant stream anything?Support


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  1. gillweb

    gillweb Member This Topic's Starter

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    Sine upgrading to 2.1 Eclair I can't stream video (youtube) or use Pandora or even sometimes get images to appear in the browser??? Anyone have an idea or fix for something like this? Is it possible to revert back to 1.5 if needed?
     

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  2. pastafarian

    pastafarian Pâtes avec votre foie Moderator

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    Are you having the problem while using 3g or wifi? My guess is there was either something very slightly wrong with the flash or with the initial start up after the flash. You could try a hard boot (menu>settings>privacy>factory data reset), this will completely wipe the phone clean. If that doesn't work, try flashing it again. The problem is not indicative of 2.1, which the vast majority of Moments have been running for months. Good luck!
     
  3. gillweb

    gillweb Member This Topic's Starter

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    I'll have to try a hard reset to see if that helps but I have the problem on both Wifi and 3g! Just can't stream at all??? Figured I would see if it was a known problem before erasing all the info on my phone yet again :-(
     
  4. Zumaki

    Zumaki Well-Known Member

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    Oh! The pandora thing is documented, and there's a fix. You'll have to search the forums though.
     
  5. ovrrdrive

    ovrrdrive Well-Known Member

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    My fix for the Pandora problem was to roll back to 1.3. It works fine with 2.1 and I don't see a difference between it and the newer versions.
     
  6. kahale

    kahale Well-Known Member

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    pandora works well with 2.1 no issues. like the others have said do a factory reset and see if that fixes the problem, if not flash 2.1 again with sprint tool.
     
  7. gillweb

    gillweb Member This Topic's Starter

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    I found this on this forum but i'm not sure its specific to my issue but i will try and post back afterwards.
     
  8. kahale

    kahale Well-Known Member

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    i'll be careful when messing with those settings. your phone shouldn't be doing that did you install a app or mess with the phone internal settings by chance. did you try a factory reset?
     
  9. gillweb

    gillweb Member This Topic's Starter

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    I'm going to do the reset and if that doesn't work i'm going to re-flash with 2.1 again so that is going to be a "last resort" believe me!
     
  10. Zumaki

    Zumaki Well-Known Member

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    reboot after, too.
     
  11. gillweb

    gillweb Member This Topic's Starter

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    So i did a factory reset on it last night and still no streaming... I've noticed is not specific to an application now. I have NHL Gamecenter installed and I can't get Radio or Video from that either so it is definitely the phone or the OS. I'll re-flash with 2.1 again tonight and again report back. I hope I can get this resolved so I dont need to get another phone! :-(
     
  12. gillweb

    gillweb Member This Topic's Starter

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    UPDATE: Re-Flashed with 2.1 update and everything is working 100% as far as i can tell now. Thanks everyone!
     
  13. kahale

    kahale Well-Known Member

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    cool. good thing u didn't have to take it back. :)
     
  14. pastafarian

    pastafarian Pâtes avec votre foie Moderator

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    Great to hear!
     
  15. gillweb

    gillweb Member This Topic's Starter

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    AGREED! :cool:
     
  16. dblj88

    dblj88 New Member

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    What is re-flash of the phone. I have 2.2.1 and my streaming don't work now. does re-flashing erase all data?
     

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