Verizon Pixel 6 Pro update late again!

[markdoc]

For the third straight month, Verizon is late with the monthly update. Google released the update on May 1 for the covered Pixel line. It is still unavailable as an OTA update. What is also very strange is the Verizon update list for the Pixel 6 Pro. You can see it here:

Google Pixel 6 Pro Software Update | Verizon Customer Support

Get instructions on downloading the latest software update for performance improvements to your Pixel 6 Pro, including current Android security patches.

www.verizon.com

It lists the March update as #18, then skips the April update completely & finally list the May update as #19.

 

[Clementine_3]

It doesn't show up if you check for system updates in settings? What's up with that phone and Verizon? Odd.

 

[markdoc]

It doesn't show up if you check for system updates in settings? What's up with that phone and Verizon? Odd.

For some unknown reason that Verizon doesn't state, they put out the updates for the other Pixel phones. However, they hold back the update for the Pixel 6. Before March, they were on time. Starting in April, it became a joke, but I'm not laughing.

 

[AugieTN]

My buddy who has a Verizon Pixel 6 hasn't received his April update.

I remember reading that Verizon laid off some people recently, make that's the hangup. Longer to approve an update.

https://www.fiercetelecom.com/telecom/verizon-lays-small-number-workers-cost-cutting-program-begins

 

[markdoc]

My buddy who has a Verizon Pixel 6 hasn't received his April update.

I remember reading that Verizon laid off some people recently, make that's the hangup. Longer to approve an update.

https://www.fiercetelecom.com/telecom/verizon-lays-small-number-workers-cost-cutting-program-begins

That's possible, but you would think they would delay older phones and keep the newer phones up to date. Your buddy should call support if he hasn't received April's update yet. Everyone should have April. It's the May update that's the current issue.

 

[Bry 78]

Yeah I haven't received the May update either. Just received the April update right after most phones were getting May's. Verizon comments with the same BS, that they release it as soon as Google makes it available, which is rubbish. I've never had more problems with a phone in my life & these late updates just exacerbate the issue.

 

[markdoc]

Yeah I haven't received the May update either. Just received the April update right after most phones were getting May's. Verizon comments with the same BS, that they release it as soon as Google makes it available, which is rubbish. I've never had more problems with a phone in my life & these late updates just exacerbate the issue.

I texted two Verizon support people and both of them tried to give me a snow job. They both said that Verizon didn't release the updates, it was Google. When I told the first one he was wrong, that Google released the updates to Verizon and Verizon sends them to their phones, he said to talk to Google. So I Google it and send him the Google answer. The first guy acknowledged that I was right. The second guy wouldn't listen at all. It's amazing that their tech support is so uninformed.

 

[mikedt]

VERIZON, speak to GOOGLE
GOOGLE, speak to VERIZON

Good luck!!