Support victim of bad port

Discussion in 'Android Devices' started by chilz, Jan 10, 2013.

  1. chilz

    chilz Well-Known Member
    43

    Aug 28, 2012
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    damn charger port went bad so i called vm and spent 3 hours till finally some guy gets on and says im under warrenty but when i asked about class a replacement they didnt know what do respond so i spoke with a few more supervisers and now im supposed to get a class a replacement hopefully i do
     

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  2. RolaAddict

    RolaAddict Well-Known Member
    93

    Apr 26, 2012
    507
    106
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    Male
    Electronics sales and repairs
    Virginia
    class A?
     
  3. OverByter

    OverByter Resident Slide Rule Guru
    213

    Dec 12, 2010
    4,000
    921
    213
    Male
    Disabled
    CT, USA
    There are 3 classes of replacement, a is basically new and never activated in the original box with all accessories, b might be missing the original box or accessories and c is just the bare phone. Virgin usually only supplies class a during the first 30 days, unless you argue a bit. :p
     
  4. RolaAddict

    RolaAddict Well-Known Member
    93

    Apr 26, 2012
    507
    106
    93
    Male
    Electronics sales and repairs
    Virginia
    Ah thanks for that tip :)
     
  5. thIsgUy20

    thIsgUy20 Well-Known Member
    78

    Nov 27, 2012
    512
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    Shreveport, LA
    When you get that new one if the charger starts messing up or charger on phone messes up. I would say try a HTC charger if u got one. Yea I no its a different company but on mt triumph with the stock charger and ones I bought I would have to wiggle the charger and hold the charger in place and it sucked. But I got the evo v and I use that charger and it works perfectly I don't have to hold it or wiggle just plug and charge and doesn't matter what position its in.
     
  6. chilz

    chilz Well-Known Member
    43

    Aug 28, 2012
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    i had already ordered one it was like 4$ on ebay that was the first test before i called the vm idiot squad
     

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