I just got the Hero and loving it. I clicked on the voicemail icon, on my homepage, and it asked me if I wanted to download an update to which I said yes. It then started with the process and the screen said it was downloading.........2 days later, every time I go into voicemail ..it says it's downloading. I tried to cancel...1 day later it is still cancelling. Has anyone had a similar issue? How can I get out of this screen? HELP!!!