WARNING: Is Your Data Plan OFF?


Last Updated:

  1. phandroid

    phandroid Admin News Bot Recognized Contributor This Topic's Starter

    Joined:
    Apr 12, 2008
    Messages:
    10,396
    Likes Received:
    382
    We’ve got a warning/announcement for all folks who pre-ordered their T-Mobile G1 and have it in hand. Remember that 1 week of free data service you got with your phone? Well, after that 1 week your “free” service is turned off but your “paid service” is never turned on! So if you’ve just passed that 1 [...]

    More...
     

    Advertisement
  2. Rob

    Rob I'm tellin' mommy on you! Administrator

    Joined:
    Mar 26, 2008
    Messages:
    1,700
    Likes Received:
    2,947
    SUMMARY: For those that pre-ordered, when your 1 week free data service ends they don't automatically switch you over to your paid data service... LEAVING YOU WITH NO DATA SERVICE!

    Sign on to your T-Mobile account and/or call Customer Care to apply your unlimited data plan to your G1 or you will have a lot of problems. And if you're already having problems, this is how you fix them!
     
  3. mikeeh

    mikeeh Well-Known Member

    Joined:
    Oct 17, 2008
    Messages:
    139
    Likes Received:
    3
    that is odd.

    It has been 1 week and 2 days for me and I checked mine and it shows I have the G1 Unlimited Data/TXT plan which I ordered.
     
  4. punkzanyj

    punkzanyj Well-Known Member

    Joined:
    Oct 20, 2008
    Messages:
    1,012
    Likes Received:
    72
    I have a feeling they used some type of automated procedure for this and something about my file (and others) kept the automated procedure from finishing. It happens, sometimes when you're working with large groups of files you find out that everyone who was born on February 29th doesn't process properly for some reason.
    It was easy for me to fix. I just logged into T-Mo, saw that my data plan wasn't on there, added it, and within two hours ( I wasn't really checking, I'm busy all day at work) I was back online.

    I did notice, however, that it's good they made us get the data plans for this phone. So many feature just don't work if you don't have data. And the way some of them piggyback on each other it can cause problems.

    Like for example. I have locale set up to change my wallpaper, lower my ringtone, and turn off WiFi while I'm at work. So that it doesn't happen on weekends it has to meet two conditions: Time (9am to 5pm) and location (a wide area I selected that includes my office building and the surrounding blocks here in chicago). Locale didn't work until my data came back....why, you ask? Because it couldn't find my location. Maps sets your location, and without data, Maps couldn't pull the maps, and find my position on those maps. I turned on GPS, but that didn't help.
     
  5. N3TWORK BURN3R

    N3TWORK BURN3R Well-Known Member

    Joined:
    Sep 24, 2008
    Messages:
    554
    Likes Received:
    7
    I havent had an issue, so i guess im good.
     
  6. Miss Spicy McHaggis

    Miss Spicy McHaggis Well-Known Member

    Joined:
    Oct 22, 2008
    Messages:
    98
    Likes Received:
    4
    i got these texts today

    "we made the change you requested to your account effective OCT 29th 2008"
    and
    "Enjoy your new G1! for tips and tricks blah blah"

    i think i got the second one twice...
     
  7. belablack

    belablack New Member

    Joined:
    Oct 31, 2008
    Messages:
    1
    Likes Received:
    0
    NOt only was my data plan not added, but they charged me for it..

    When I called in, the 'support agent' told me that my payment was made in 2005 ( I made the first payment last week ) and that she could add the data plan but I would have to sign up AGAIN next month because I am using the flexpay.

    INSANITY.
     
  8. hutie1983

    hutie1983 Member

    Joined:
    Aug 28, 2009
    Messages:
    15
    Likes Received:
    0
    i haven't the same issue. you ,bad luck.:)[​IMG]
     
  9. theman

    theman Member

    Joined:
    Aug 31, 2009
    Messages:
    9
    Likes Received:
    1
    happened to me a few months ago as well
     
  10. Brinkley1988

    Brinkley1988 Well-Known Member

    Joined:
    Apr 29, 2010
    Messages:
    183
    Likes Received:
    5
    I've never use public data service, I always use wifi
     

Share This Page

Loading...