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Wavesecure International Text Message


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  1. regression

    regression Well-Known Member This Topic's Starter

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    Just wanted to point out Wavesecure has changed to using international text messages locate your phone. For Sprint (who I use) charges $0.20 per international text message.

    So, everyone be aware of that.
     

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  2. April_Fool_79

    April_Fool_79 Well-Known Member

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    Yeah, saw that when I went to log in last night. That sucks, but since you can do everything from the phone (except locate it), it isn't too bad. I'll only need the online stuff in the unlikely event that I lose my phone, and a free app will surely pay for itself many times over if I do ever need to pay the $0.20/message international charge.
     
  3. hrbib21

    hrbib21 Well-Known Member

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    Well that ought to put me in the poor house.
     
  4. JustDriftin

    JustDriftin Well-Known Member

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    Bummer but not a stopper.
     
  5. lekky

    lekky Lover VIP Member

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    Exactly, btw it has always been the case that they use international sms, but its such a little deal that theres no point even mentioning it.
     
  6. April_Fool_79

    April_Fool_79 Well-Known Member

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    Actually, they ran out of a UK and US text message server for a while to eliminate this problem since a large number of users are in these countries, but they apparently had some reliability issues with the servers, so they moved back to the Singapore only one.

    Hopefully they'll get it fixed and move back to UK and US servers. :)
     
  7. alostpacket

    alostpacket Over Macho Grande? VIP Member

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    :D
     
  8. pavirotten

    pavirotten Well-Known Member

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    Let's see: $0.20 for an international text message and very little frustration vs untold number of hours trying to find a lost phone, number of hours researching a replacement phone, cost of a replacement phone, et al. I think I'll take the $0.20 charge.
     
  9. regression

    regression Well-Known Member This Topic's Starter

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    I agree. I was just letting people know in case they were testing it out that they should expect a few extra cents on their bill....
     
  10. JediJesus

    JediJesus Well-Known Member

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    I assume this will fix the problem I had with it. It would only lock my phone after I would do a reboot. I uninstalled it so maybe I'll have to try it again.
     
  11. cheewee

    cheewee Well-Known Member

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    Hi all,
    Like April_Fool_79 mentioned, we utilized a service provider for UK and US text messages. Despite initial tests before rolling out, it seems like many of our users experienced reliability issues with the service. Hence, we've taken the decision to switch back to our servers in Singapore.

    We feel that by providing a quality and reliable service, users will be able to understand the small cost charged by their operators/carriers.

    We are currently exploring other options and meanwhile, we hope to seek everybody's understanding in this matter.

    Thanks,
    cheewee
    Team WaveSecure
    www.wavesecure.com
     
  12. brnr17

    brnr17 Well-Known Member

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    thank you for finally responding to my email after 21 days
     
  13. cheewee

    cheewee Well-Known Member

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    Hi all,
    We are happy to announce that WaveSecure SMS gateway in the US is now live! This means WaveSecure users in the US will no longer get international text charges when performing remote commands from the web site.

    This took a while because setting up our own server was a little more complicated that anticipated. Also, we ran into a snag when the operators blocked us for sending way too many texts. These issues are now sorted and the gateway is stable.

    So give WaveSecure a spin and if there are still kinks to work out, do let us know. We would also like to thank all those who helped with testing the US gateway. You guys rock!

    Thanks,
    cheewee
    Team WaveSecure
    www.wavesecure.com
     
  14. gwa584

    gwa584 New Member

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    I just got my new phone in July and appear to be getting international sms charges when using the online/remote tracking feature - is that right? I thought from the last response that there's a US-based server now for this.
     
  15. cheewee

    cheewee Well-Known Member

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    Hi gwa584,
    The US-based server is already in place. If you are still getting charged for international SMS text messages, please contact me via private message so we can look into this.

    Thanks,
    cheewee
    Team WaveSecure
    www.wavesecure.com
     

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