Weak signal help?Support


  1. Kootenanny

    Kootenanny New Member

    So, I got a new Note, but I can't get a signal at home. My previous BBY and my wife's iPhone work fine here.

    In "status," signal strength is listed as -113 dBm, 0 asu; Mobile network type is "unknown."

    Is it just that the Note has an inferior antenna than the iPhone? Is there anything I can do to fix the situation, short of getting a booster? (I've noticed this phone doesn't seem to pick up as strong a signal as my BBY did, anywhere).

    Thanks for any info.

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  2. Kootenanny

    Kootenanny New Member

    OK, got it figured out...it was as simple as removing the case that I'd purchased and installed right in the store, which incorporates a thin metal sheet for strength...
  3. Howard Hopkinson

    Howard Hopkinson Well-Known Member

    Yeah, those cases with metal backs are known to affect signal strength.

    Glad you got it figured out.
  4. bishee

    bishee New Member

    I am sitting here, in my car and am typing this on my iPad. I have my wife's iPhone with me. I am streaming Sky tv news in the UK on the iPad and the signal strength on both of them is showing three bars (out of five). Mails and calls are not a problem.

    My new Galaxy Note 2 is not displaying a signal. It is not what I expected and is not what I need. I bought it three days ago and would like anyone to let me know how the signal can be improved before I send it back as unfit for purpose. It is not housed in any case.
  5. Howard Hopkinson

    Howard Hopkinson Well-Known Member

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