Help Where to get my Xperia Play fixed?

[evillord77]

Hey, I have an Xperia Play that I bought in August last year. I got a 1 year warranty and the place I got it from sound rather dodgy when I phoned them up and told them that my Play had problems, they wanted to charge like, $300 for parts, and I could buy a new phone for that. Thing is, my phone's touch screen is completely unresponsive, it used to work, then it didn't work, then it worked, now it doesn't. I've done many reboots, and restores, and software updating, but nothing has fixed it. When I called up Sony about the issue they said to call an authorised Sony service center, I called one, and they said, we can't do anything about it because it was bought in another country. I called up again about a month later and didn't tell them where I bought it, and they gave me a phone number, and I called them, and they gave me another number, and I finally got the number to the nearest place to me that could fix my phone, I called them and they said that they can't fix the phone because it was out of warrenty and there is no Sony Ericsson anymore. I know that, but why won't anyone fix my phone?? How should I go about getting it fixed? I live in Australia btw.

Thanks

Evil

 

[Sam-SonyXperia]

Hi Evil, I'm not sure which place you have rung. However I would advise giving Fonbiz a call on 02 9556 1600 (Rockdale NSW) a call and they should be able to assist with arranging the repair. Please do be aware that they would charge for any repair though as the information regarding us not having an international warranty is correct.

 

[evillord77]

Okay, thanks, I was aware that it would cost, I am happy to pay.

Thanks you for the helpful reply.

 

[Sam-SonyXperia]

No problem, that's what we are here for. Please do let me know how the repair goes.

 

[evillord77]

I talked to them on the phone and they said they'd do it, but it would cost ~$40 to take a look at it, and then they'd quote the rest, and I live in Queensland, so shipping would be relatively expensive, but The Brisbane place said they wouldn't do it when it is out of warranty, so does anyone have an idea on cost? because if it's like $150-$200 I would just spend $300 on a new one with a 1 year warranty.

Cheers

 

[Sam-SonyXperia]

Unfortunately i have no idea what they would charge for an out of warranty repair. However I would say that what you have guessed would be a fair estimate.

 

[evillord77]

Okay, so do you think it would be worth buying a new one for $300 and getting a 1 year warranty?

 

[Sam-SonyXperia]

That would up to you, I could not advise you either way on this sorry.