people on Orange with higher bills then expected?

[Tyseyh]

i know this isnt a desire topic but this is just a warning to you all.

Im currently on Orange and i found out iv been charged an extra

 

[BlueDan]

Orange have charged for them since Jan 2009 at least (when I started a contract with them, since ended). It's buried away on their site somewhere.

 

[DaddyCee]

how do you check for this on your handset?

 

[Tyseyh]

iv only just joined orange you see.

messaging-menu button - Settings- Delivery reports.

thats only for the Default app though, check other apps you may be using like Chomp.

 

[qprjim]

just checked mine and it's unticked thank gawd

 

[nx1977]

They've been charging for them for at least 4 years

 

[DaddyCee]

i use Handcent and it appears to be unchecked in their settings as well. Not seen any higher than normal bills tbh.

 

[GSMGuy]

Orange syarted charging for del reports when they introduced plans with "unlimited" texts - Prob to recoup some

 

[DjLukeW]

Yup Ive worked there for 2 years and its in your T&C's when you sign up

 

[Fatwaz]

Surely it would have showed up on your account before?do you use the orange app to check your mins,data and anything else?its the only good Orange app LOL

 

[Bexy]

Wow really? Glad I'm not on Orange . I think I need to check with Voda now though, i like delivery reports. I've always found them useful.

 

[simonc]

Good job O2 don't support them lol

 

[knoxy5000]

I'm on Orange and my bills have gone down since i got the Desire by

 

[anoniemouse]

Yup Ive worked there for 2 years and its in your T&C's when you sign up

Not in my T&C's been on an orange contract for over 4 years, never had a new one for any renewals

 

[sammyvine]

I have looked on my online account and i can see 9p below every text ive sent. The thing is, it isnt ticked on my settings on my phone so i dont no why they are charging me. Do i need to call them up to de-activate that setting?

Whats the app called that you can check your usage?

Now i no why everyone said orange was a pricey network!

 

[nx1977]

Not in my T&C's been on an orange contract for over 4 years, never had a new one for any renewals

Been around as long as the animal plans have.

I turned mine off when I was with orange after they mass text'd everyone about the change. Not been for orange for 2.5 yars, and was only on one animal plan which was dolphin 35 18 months. Making this charge around for approx 4 years.

Just about all networks charge for del reports - about 1p a text.

 

[Cornflake]

Can't see the point in them. Once its sent, its sent

Not quite.
It's sometimes useful to know that a message has been opened - and presumably, read - at the far end.
Think of it as confirmation of receipt for a "signed for" postal package.

Otherwise you have no way of really knowing if it physically arrived at the destination, short of asking - but since you're likely to phone and ask, it would therefore have been a bit pointless sending the SMS in the first place.

Bloody shame that Orange charge for them though...

 

[psyxologos]

I have looked on my online account and i can see 9p below every text ive sent. The thing is, it isnt ticked on my settings on my phone so i dont no why they are charging me. Do i need to call them up to de-activate that setting?

Whats the app called that you can check your usage?

Now i no why everyone said orange was a pricey network!

Yes, I have the same.It is not 9p. It is 0.009, which translates to just under 1p. Mine though was activated. I have now deacivated it and I hope the 0.009 charge will stop

 

[croyde]

I was charged 25p for everyone I texted via group texts. Orange had them down as mms. They refunded me over ten pounds with no explanation as to why. Don't use group messaging anymore.

 

[Mubble]

You send nearly 2000 texts a month!

Wow! I'm stunned by that. That's 70 per day - you must be permanently texting all the time! I only send 100 a month if that. Maybe I phone more often?

 

[sammyvine]

Yes, I have the same.It is not 9p. It is 0.009, which translates to just under 1p. Mine though was activated. I have now deacivated it and I hope the 0.009 charge will stop

How did you do that, did u call them and can they get rid of that feature?

I hate when contracts do that, i had no idea about it.

 

[sammyvine]

You know where it says ''read reports'' (request a read report for each message you send, is that supposed to be ticked) or un-ticked?

 

[Tyseyh]

You know where it says ''read reports'' (request a read report for each message you send, is that supposed to be ticked) or un-ticked?

unticked if you dont want them

 

[JsT]

I worryingly send close to 3,000!

Luckily 3 don't charge for delivery reports although for some reason they dont seem to do anything on my Desire anyway, I dont get any notification or anything!

 

[psyxologos]

You know where it says ''read reports'' (request a read report for each message you send, is that supposed to be ticked) or un-ticked?

UN ticked! If there is a tick next to it, you are paying!